Numa | AI for Dealerships
Open siteOffice & Productivity
Introduction
Autonomously capture ROs, schedule appointments, and deliver real-time updates.
Numa | AI for Dealerships Product Information
Numa | AI for Dealerships is an AI-powered platform designed to supercharge dealership performance by automating communications, scheduling, and customer engagement. It promotes turning customers into loyal fans and empowering employees to deliver exceptional experiences. The system emphasizes missed-call recovery, automated scheduling, and full visibility into conversations across channels.
Overview
- The first AI Agent platform tailored for automotive dealerships.
- Aims to rescue missed calls, automate appointment scheduling, and provide comprehensive communication visibility.
- Demonstrates measurable impact, such as increased profits and improved CSI (Customer Satisfaction Index) scores.
How It Helps Your Dealership
- AI Agents never miss a call, answer every customer inquiry, and book more service and sales appointments without adding headcount.
- Smart routing and labeling ensure each conversation is directed to the right team member and prioritized properly.
- Pre-built DMS (Dealer Management System) integrations offer end-to-end visibility into customer conversations and live activity, turning conversations into actionable opportunities.
- Automates appointment booking via AI Agent voice technology that detects intent and schedules appointments seamlessly.
- Elevates CSI by providing automated status updates that impress customers and reduce the workload on staff.
How It Works
- AI Agents handle incoming calls and messages, routing them to the appropriate department (Sales, Service, etc.).
- The system analyzes conversation context, detects customer intent, and schedules appointments or follows up as needed.
- Integrations with DMS ensure real-time visibility into customer interactions and actions taken.
- Managers and staff can monitor performance and outcomes with full communication visibility.
Use Cases
- Rescue missed calls and capture every lead for the showroom and service department.
- Automate scheduling for service appointments and vehicle purchases.
- Maintain and improve CSI with transparent, timely updates to customers.
- Scale dealership demand without adding headcount.
Safety and Compliance
- Ensures automated interactions are compliant with applicable consumer communications regulations.
- Maintains clear records of conversations and actions for auditability.
Core Features
- AI Agents to rescue missed calls and handle inbound inquiries
- Automated appointment booking via AI voice, with intent detection
- Smart routing and labeling for prioritized, relevant responses
- Full communication visibility across channels
- Pre-built DMS integrations for real-time context
- Increased sales and service efficiency without additional staff
- CSI improvement through automated status updates and proactive follow-ups
- No-signup required for basic interactions (embedded in dealership workflows)
How to Get Started
- Learn about AI Agents and request a demo to see how it can integrate with your existing systems.
- Explore how AI can rescue missed calls, automate appointment scheduling, and provide full visibility into customer conversations.
- Schedule a personalized walkthrough with Numa at the booth (7012) or via the demo request options.
About the Company
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