Out Of The Blue (OTB) is an AI-powered eCommerce observability platform designed to deliver real-time visibility and actionable insights across the entire ecommerce tech stack. It helps growth teams reduce downtime, protect revenue, and optimize spend by detecting revenue-impacting issues across sites, ads, analytics, CDPs, and third-party integrations with no-code setup and 24/7 monitoring.
Key Value Propositions
- Real-time, full-funnel observability that connects signals from your store, ads, analytics, and MarTech/CDP tools.
- Proactive issue detection with AI-powered anomaly detection and prioritized alerts to prevent revenue loss.
- No-code, quick setup across major ecommerce platforms and data sources, enabling fast time-to-value.
- Actionable insights and guided resolutions to fix issues faster and reduce manual troubleshooting.
- Scalable for growth teams, analytics teams, and agencies needing centralized visibility and faster decision-making.
How It Works
- Collect: Connect to your ecommerce platform, ad channels, analytics (GA/GA4), CDP, and tracking beacons. All in a no-code platform.
- Monitor: Real-time monitoring of your entire ecosystem—apps, ads, site, tracking, and checkout—with AI-powered anomaly detection.
- Alert: Issue detection with prioritized alerts delivered via Slack, email, SMS, or in-app notifications. Each alert includes location, impact, and recommended fixes.
- Resolve & Prevent: Automate monitoring, shrinkMTTR, and prevent recurrence by focusing on root causes and implementing fixes quickly.
How It Helps Different Teams
- For Growth Teams: Accelerate speed-to-decision with data-driven insights that maximize revenue and ROAS.
- For Analytics Teams: Centralized visibility across multiple data sources reduces data silos and manual investigation.
- For Agencies: Scale client observability without heavy engineering lift.
Product Overview & Core Capabilities
- Real-time, end-to-end ecommerce observability across site, ads, analytics, and CDP integrations
- AI-powered anomaly detection to spot failures instantly and reduce false positives
- AI-driven alerting and prioritization by potential revenue impact
- No-code setup with Shopify, Shopify Plus, WooCommerce, BigCommerce, and other major platforms
- 360° Revenue Intelligence: track CAC, ROAS, LTV, and more with built-in analytics signals
- Full-funnel observability to identify bottlenecks from discovery to checkout
- Detailed root-cause analysis and actionable recommendations
- Unified view across multiple data sources (marketing, sales, analytics, and CDPs)
- Proactive incident resolution with guided steps to fix issues quickly
- Scalable for teams of all sizes, including agencies managing multiple clients
- 24/7 dedicated support and quick onboarding (setup in a day for many stores)
Setup & Integrations
- Easy, no-code installation with a Shopify app (and equivalents for BigCommerce, WooCommerce) to start data flow in minutes.
- Connect data sources such as Google Analytics (GA4), Klaviyo, BigQuery, Redshift, Google Ads, Meta/ Facebook, Instagram, Pinterest, TikTok, and more.
- Additional connectors can be added rapidly to expand coverage across marketing, sales, and analytics tools.
What You Get
- Real-time monitoring of revenue-impacting issues including pixel failures, token deauthentications, tracking gaps, and site outages.
- Pulse app for continuous monitoring with instant alerts and root-cause insights.
- Prioritized issue classification to focus on problems that impact revenue the most.
- Actionable recommendations to fix problems quickly and maintain smooth customer journeys.
- A privacy-conscious, centralized dashboard that reduces the need for manual data wrangling and multiple dashboards.
Use Cases Highlight
- Detect and fix broken pixels or deauthorized tokens that disrupt ad campaigns and retargeting.
- Identify checkout disruptions, broken pages, and tracking failures before they convert to lost revenue.
- Uncover data gaps and integration issues across martech and analytics stacks to protect ROAS and CAC.
Getting Started
- Most ecommerce stores are up and running within one day with no engineering required.
- Follow a simple, guided setup to connect your store, ads, analytics, and CDP signals.
- Access 24/7 support and onboarding resources to accelerate time-to-value.
Pricing & Trial
- Free trial available to evaluate coverage and value across your ecommerce ecosystem.
- Transparent pricing models designed for growth, analytics teams, and agencies.
Example Outcomes (Customer Quotes)
- Customers report faster detection of revenue-impacting issues, reduced downtime, improved user experience, and better decision-making due to unified signals and AI guidance.
Safety & Compliance
- Privacy-conscious data handling with focus on preserving signal integrity while respecting privacy norms across tools.
Summary
Out Of The Blue provides a comprehensive, AI-powered observability solution tailored for ecommerce teams seeking real-time visibility, proactive issue detection, and rapid resolution to protect and grow online revenue. It unifies signals from storefronts, ads, analytics, and third-party tools into a single, no-code platform suitable for growth, analytics, and agency use cases.