Outset

Outset: The AI-Moderated Research Platform Outset is an AI-powered platform designed to conduct and synthesize large-scale video, audio, and usability sessions. It enables researchers to run hundreds of interviews simultaneously across any language, capturing rich dialogue and extracting actionable insights at speed and scale. The platform emphasizes depth of understanding, multilingual support, and secure, scalable research workflows.

How It Works

1. Upload a guide: Add your discussion guide and customize your AI interviewer to match your study requirements.
2. Recruit your participants: Recruit with Outset's panel, integrate with your own panel partners, or share with your own users.
3. Discover insights with AI: Let the AI interviewer engage participants, probe deeply to uncover the "why" behind answers, and then synthesize insights automatically.

Trusted by teams to accelerate research and unlock deeper insights at scale, with AI-assisted interviewing and analysis tailored to your study.

Use Cases

• AI-moderated conversations: conduct hundreds of interviews at once in multiple languages.
• AI-powered synthesis: automatically identify themes, tag conversations, and extract powerful quotes.
• Stimulus testing: share images or videos to test concepts, assets, or designs.
• Multilingual interviewing: adaptive, multilingual interviewer to suit diverse participant pools.
• Secure by design: data handling and privacy designed to support confidential research workflows.

How It Works (Expanded)

• Upload a guide and configure the AI interviewer to align with your protocol.
• Recruit participants via Outset's panel or your own partners, or distribute access to your own user base.
• Run interviews at scale and rely on AI to extract key themes, insights, and quotes, with multilingual support and automatic synthesis.
• Use the insights to inform strategic and tactical product, marketing, and experience decisions.

Safety and Privacy Considerations

• Data handling is designed for research use cases; ensure alignment with your internal privacy policies and regulatory requirements.

Core Features

• AI-moderated conversations capable of conducting hundreds of interviews concurrently
• Multilingual, adaptive AI interviewer to accommodate diverse language needs
• AI-powered synthesis to identify themes, tag conversations, and extract quotes
• Stimulus testing with images or videos to evaluate concepts and assets
• Video and audio capture with real-time transcription
• Secure by design with privacy-conscious data handling
• Reuse and integrate with existing participant panels or user pools
• Rapid, scalable insights to accelerate research pipelines