Parny

Parny | On-Call Management Service

Parny is an all-in-one on-call and incident management platform that unites IT teams with AI-powered alerting and a social media–style collaboration experience. It integrates with 40+ monitoring and cloud services to streamline on-call workflows, incident responses, and post-incident analysis.

Key Highlights

• AI-assisted incident handling with persona-based recommendations (DevOps Engineer, Senior Developer, Database Administrator)
• Real-time on-call schedules with automatic escalations and shift assignments
• Interactive timeline with comments, emojis, mentions, likes, and dislikes
• Comprehensive alert details and escalation status timelines
• InfraMap for real-time visibility into infrastructure and dependencies
• Rich analytics including DORA metrics to measure and improve software delivery performance
• Role-based access control and scalable permissions
• Integrations with Jira, Slack, Microsoft Teams, and 40+ monitoring/cloud services
• Available on-premises option and flexible pricing plans (no credit card required to start)
• Global availability with multiple regional deployments

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How It Works

1. Create and manage on-call schedules for your team, assign shifts, and add team members.
2. Connect Parny to your monitoring and cloud services to ingest alerts.
3. Receive alerts with intelligent routing and automatic escalations based on on-call rotations.
4. Use the interactive timeline to collaborate on incidents, add context, and track status.
5. Leverage Parny AI for detailed incident recommendations tailored to your role.
6. Analyze incidents with built-in metrics, including DORA metrics, to drive process improvements.

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Features

• On-Call Schedules: Easy creation, management, and sharing of on-call lists.
• Automatic Escalations: Ensure the right person is alerted at the right time.
• Interactive Timeline: Comments, emojis, mentions, likes, and dislikes for collaborative incident handling.
• Incident Details & Timeline: Rich context and escalation status to trace incident progress.
• AI Incident Recommendations: Parny AI provides actionable recommendations based on persona selected.
• Parny AI Personas:
• DevOps Engineer
• Senior Developer
• Database Administrator
• Parny InfraMap: Real-time visibility of servers, containers, and dependencies to identify bottlenecks and improve reliability.
• Integrations: Jira, Slack, Microsoft Teams, and 40+ monitoring/cloud services.
• ITSM Marketplace: Additional integrations to streamline IT service management.
• On-Premise Version: Available for organizations requiring on-site deployment.
• Analytics & Reporting: Detailed analytics with DORA metrics to measure delivery performance.
• Access & Roles: Role-based permissions to manage who can view and modify on-call data.
• Plans & Pricing: Flexible plans with a free option; cancel anytime; no credit card required to start.
• Global Availability: Deploys in multiple regions with ongoing expansion.

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Integrations

• Integrates with 40+ monitoring and cloud services
• Notable integrations include Jira, Slack, and Microsoft Teams
• ITSM Marketplace for additional IT service management integrations

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Availability & Deployment

• Available as a cloud service with global reach
• On-Premise version available for on-site deployments
• Regions include US, Turkey, Germany, UK, Netherlands, UAE, Qatar, Egypt, Saudi Arabia, and more on the horizon

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Plans & Access

• Flexible monthly/yearly plans (save 20% with yearly)
• Free tier available; no credit card required to start
• Cancel anytime

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Safety & Compliance Considerations

• Data handling and privacy depend on deployment type (cloud vs on-premise) and configured integrations. Review your organization’s policy for data retention and access control when enabling integrations and sharing incident details.

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Core Features

• AI-powered incident management with persona-based recommendations
• Smart on-call schedules with automatic escalations
• Interactive collaboration timeline (comments, mentions, reactions)
• Rich incident details and escalation tracking
• InfraMap for real-time infrastructure visibility
• DORA metrics and advanced analytics
• Extensive integrations (Jira, Slack, Teams, 40+ services)
• On-Premise option and flexible pricing
• Role-based access control
• Global regional deployment