PlugLead

PlugLead (ex ZapCloud) is a leading automation solution for WhatsApp, evolved from ZapCloud to PlugLead to help businesses engage customers and leads with ease and efficiency. It provides automations, integrations, and chatbots to streamline conversations across WhatsApp, enabling scalable customer support, lead capture, and marketing campaigns. The platform emphasizes cloud-based operation (no need to keep the computer or browser open) and offers extensive integrations and messaging capabilities to connect with multiple channels and systems.

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How PlugLead Works

1. Connect WhatsApp numbers to the platform (unlimited connections available depending on plan).
2. Use automations, chatbots, and workflows to handle inquiries, capture leads, and drive conversations.
3. Run mass message campaigns and integrate with 30+ platforms to automate tasks such as cart recoveries, offers, reminders, and more.
4. Manage campaigns, analyze performance, and scale communication across channels from a single control center.

The service is cloud-based; after scanning a QR code, WhatsApp stays connected without requiring ongoing browser activity. There are no implantation fees; costs are plan-based with potential upgrades.

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Key Features

• WhatsApp automation and chatbots for fast, scalable customer interactions
• Lead capture and nurturing workflows integrated into campaigns
• Mass messaging with organized, click-based campaign execution
• Extensive integrations (30+ platforms) for marketing, e-commerce, payments, CRM, and more
• Multi-number support: connect multiple WhatsApp numbers per account
• Flows and automations for cart recovery, offers, reminders, and transactional messages
• Real-time dashboards and performance reports
• Button, numeric, or open-ended questions in automated flows
• Webhook support for generic start of automated flows and external system integration
• 24/7 automated responses and bot-driven interactions

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How It Works

• Connect one or more WhatsApp numbers.
• Create campaigns and automated flows using ready-made templates or custom builders.
• Schedule and send messages (text, images, audio, GIFs, files) with speed controls.
• Integrate with external systems (CRM, e-commerce, payment platforms, etc.) via webhooks and official connectors.
• Monitor campaign performance and adjust strategies in real time.

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Plans and Pricing (Resumo)

• Basic: 1 WhatsApp connected; additional WhatsApp at a listed rate; campaigns, bot flows, 24/7 support; A/B testing; webhook integrations; basic analytics.
• Pro: 2 WhatsApps connected; higher limits; unlimited integrations; advanced campaigns; bot flows; 24/7 support; extensive integrations with external systems.
• Both plans include unlimited message sending capabilities and access to mass messaging features, with per-WhatsApp add-on pricing.
• Plans emphasize unlimited contacts, mass sending, and integrations; detailed prices are provided in the plan section.

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Safety and Support

• No installation fee; pricing is plan-based.
• No hard cap on the number of connected WhatsApp numbers (pricing per extra number).
• Support channels available via WhatsApp and standard support hours.

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Core Features

• No hardware dependency: cloud-based WhatsApp connectivity
• Unlimited WhatsApp connections (per plan limits apply)
• Automations and chatbots for fast response times
• Mass messaging campaigns with scheduling and speed controls
• Extensive integrations with 30+ platforms
• Lead capture and journey orchestration across channels
• Real-time performance analytics and reports
• Webhook-enabled workflows for external system triggers
• 24/7 bot-driven responses and interactive flows