Portals.co

Portals.co - The AI-Powered Customer Feedback Platform is a feedback collection and analysis tool that helps you gather, analyze, and act on customer input through website popups and forms. It offers lightweight integration with websites and email, AI-powered pathways for follow-up questions, and actionable insights derived from customer feedback. The platform emphasizes ease of use, quick deployment, and the ability to interview customers directly through automated prompts.

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How Portals.co Works

1. Embed with a single line of code. Add the script: <script src="https://portals.co/demo/widget.js"></script> to your page or email templates to enable feedback widgets.
2. Collect feedback. Deploy linkable feedback forms and AI-driven feedback pathways to simulate a customer interview experience.
3. AI-driven analysis. The system uses AI to draft follow-up questions and analyze feedback, delivering actionable insights at scale.
4. Actionable insights. Aggregate feedback to identify top feature requests, common issues, and customer sentiment, helping prioritize improvements.

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Use Cases

• Website feedback popups and forms that feel like you’re interviewing customers.
• Email or webpage documentation feedback collection.
• Quick setup for immediate customer conversations and rapid iteration.

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Top Features

• Linkable feedback forms for webpages, documentation, emails, etc.
• AI-powered feedback pathways that generate contextually relevant follow-up questions.
• AI-driven feedback analysis that aggregates insights into actionable items.
• Dynamic analysis to surface recurring issues and opportunities.
• Simple deployment with a one-line script.

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How It Works (Example Q&A Style)

• Q: How was your experience with the platform?
• A: It was great, but I had trouble with the file upload
• Q: What kind of issue did you have with the file upload?
• A: When uploading a file, it would sometimes yield an error
• Q: Did you notice any pattern triggering the issue?
• A: I had only noticed it when uploading .pdf files

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Pricing & Plans

• Unlimited use, totally free for 7 days, then $30 per month thereafter.
• 7 days of free use and 7 days of customer support included.
• Documentation, Terms of Service, and Privacy Policy available for reference.

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Get Started

• Start for free with the 7-day trial.
• Sign up or log in to begin collecting feedback and leveraging AI-driven insights.

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Resources

• Video guides
• Demo and product updates on X (Twitter)

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Core Features

• One-line embed script for quick deployment
• Linkable feedback forms across websites, emails, and documentation
• AI-powered feedback pathways to guide follow-up questions
• AI-driven analysis to extract actionable insights from aggregated feedback
• Dynamic analysis highlighting top requests, complaints, and trends
• Simple, user-friendly interface designed for rapid adoption