Qex AI Product Information

Qex AI: Smart Email-Capable AI Assistants is a platform that lets you deploy AI-powered assistants capable of reading, writing, and acting on emails. You can create multiple assistants, each with its own mailbox, and instruct them in plain English to handle emails for tasks such as customer support, personalized email marketing, cold outreach, lead qualification, surveys, and policy compliance. Assistants check mail regularly and act according to your instructions, with no coding required.


How it works

  • Set up one or more AI assistants, each with a dedicated mailbox and role.
  • Provide plain-English instructions (e.g., customer support, lead qualification, cold emails).
  • Assistants monitor their inboxes, draft responses, and take actions as directed.
  • Optional capabilities include PDF attachment reading, web browsing, long-context instructions, and multi-party CCs.
  • Billing is usage-based with a free trial and no card required to start.

Use Cases

  • Tier 1 customer support with automated, policy-compliant responses
  • Personalized email marketing campaigns
  • Cold emails tailored to target customers
  • Lead qualification and demo invitations
  • Compliance review and enforcement
  • Feedback requests and review follow-ups
  • IT and other department-specific email handling

Pricing

  • Free Trial with $25 usage credit (no card needed to sign up)
  • Monthly plans with usage-based pricing (examples provided in marketing copy)
  • No long-term contract; cancel anytime

Safety & Compliance

  • AI assistants operate under predefined policies and respond as the designated role (e.g., “Example Customer Support”).
  • All outgoing emails are signed by the respective assistant’s role.

Core Features

  • Create multiple AI assistants, each with its own mailbox
  • Plain-English instructions; no coding required
  • Email handling: read, write, respond, and take actions
  • Supports lead qualification, cold emailing, and campaigns
  • Policy compliance and gated restrictions for messaging
  • PDF attachments support; assistants can read and incorporate attachment data
  • Web browsing and long-context capabilities for informed responses
  • Copying multiple parties on replies
  • Delayed responses scheduling for follow-ups
  • Unlimited assistants and ongoing usage with pay-as-you-go pricing
  • Data privacy: data used to generate responses; no hard requirements stated for retention beyond typical usage