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Quensus Product Information

Quensus FlowReporter & LeakNet is an intelligent water management and leak prevention platform that combines real-time water monitoring, leak detection, automated shutoff, and remote control to protect properties and reduce water bills. It targets in-building applications across education, retail, hospitality, and multi-tenant environments, delivering continuous insights and proactive alerts while offering optional premium features for advanced analytics and support.


Overview

  • Real-time water monitoring with leak notifications and automatic shutoff to prevent damage and save up to 60% on water bills.
  • A family of products including LeakNet (flow monitoring) and FlowReporter (data-driven management platform) designed for plug-and-play integration with various sensors and valves.
  • WRAS-approved valves, high-sensitivity meters, splash sensors, and modular components for scalable installation in buildings of all sizes.
  • Cloud-based data with local device storage, GDPR-compliant privacy, and exportable data via software or API.

How It Works

  1. Install flow sensors/meters, splash sensors, and motorised valves across the property.
  2. FlowReporter collects data locally and — if connected — forwards to the cloud for remote access.
  3. The system learns typical consumption patterns and sets dynamic thresholds for alerts and automatic shutoff.
  4. When anomalies exceed thresholds, alerts are sent via email/SMS and the valve can be shut off automatically or manually via the app.

Key Solutions

  • LeakNet: Real-time flow monitoring across multiple areas/buildings with remote data access.
  • FlowReporter: Centralized management of alerts, thresholds, and valve control with offline mode capabilities.
  • Automatic water shutoff: Immediate valve actions to prevent further damage when leaks are detected.
  • Submetering and billing support: MID-approved meters for official billing and high-resolution sensors for precise leak detection.
  • Cellular fallback: 3G/4G connectivity with external antenna to maintain operation where WiFi is unreliable.
  • Comprehensive data security: Local storage, encrypted communication, cloud backup, anonymised usage data, and GDPR compliance.
  • Access control: Owner and role-based permissions with secure remote access and transfer protections.
  • Offline functionality: Core valve control and alert thresholds operate without constant internet access.

Features

  • Real-time water monitoring (Leak detection, flow analytics)
  • Automatic and manual shutoff capabilities
  • FlowNet/LeakNet integration for multi-area monitoring
  • Submetering with MID-compliant and non-MID meters
  • High-resolution sensors and motorised valves for precise control
  • Remote valve control via FlowReporter app
  • Data export options and API access
  • Offline mode with local thresholds and data caching
  • Cloud-based data storage with London-based backup
  • GDPR-compliant data handling and privacy controls
  • Roles and permissions (Owner, custom roles) with secure sharing
  • Assistance with installation and access to an installer network
  • Optional rechargeable backup battery for power outages
  • Wide compatibility with building networks and fittings

Safety & Privacy

  • Data is stored locally on devices with secure cloud backup and encrypted communication.
  • Anonymisation of water usage data to protect privacy; you own your data and can export or delete it.
  • Alerts and controls are delivered via secure channels (email/SMS) based on user preferences.

Setup & Usage Tips

  • Install Splash Sensors near potential leak sources (under trays, near machines) within 20m of a Splash Gateway.
  • Use MID-approved meters for official billing; for leakage detection and high-resolution usage, use flow sensors as recommended.
  • Leverage dynamic thresholds learned from consumption history for fewer false alarms.
  • Configure Holiday Alarms to override other thresholds during planned abnormal usage periods.
  • Use the Owner/Roles model to share access with building managers, tenants, and maintenance staff with appropriate permissions.

Deployment Scenarios

  • Multi-tenant residential blocks requiring reliable leak detection and automated shutoff.
  • Commercial offices and education campuses needing Net Zero and ESG alignment with submetering and billing accuracy.
  • Hospitality and retail facilities seeking proactive asset protection and water cost reduction.

Notes

  • Some content references a demo/“Oops, something went wrong” messaging when submitting forms; contact sales for quotes and brochures.
  • The FlowReporter app is browser-based but optimized for mobile use; installation is supported by an installer network where needed.

How to Use FlowReporter Flow

  1. Create an account and register devices to your dashboard.
  2. Place sensors and valves as per installation guidelines.
  3. Let the system learn patterns for dynamic thresholding.
  4. Receive alerts and manage shutoffs automatically or manually as desired.
  5. Export data or integrate via API for advanced analysis.

Core Features Summary

  • Real-time water monitoring with leak detection
  • Automatic and manual water shutoff control
  • FlowNet/LeakNet multi-area support
  • Submetering with MID-compliant and high-resolution meters
  • Wireless and wired connectivity options with cellular fallback
  • Local storage + cloud backup + GDPR-compliant privacy
  • Role-based access control and secure sharing
  • Offline mode operation with data caching
  • Easy installation and scalable for various property types

Output

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