Reflectfy — AI-Powered Reputation Management Platform is a comprehensive tool designed to transform customer feedback into growth opportunities. It consolidates reviews from multiple sources, automates responses with AI, and provides real-time insights to improve customer satisfaction and performance. The platform is built to save time, ensure consistency with your brand voice, and help you stay ahead of the competition through data-driven decisions.
Overview
- All-in-one reputation management solution: aggregate reviews from Google, TripAdvisor, Yelp, and more into a single dashboard.
- Real-time monitoring and aggregation to keep you instantly informed of new feedback across platforms.
- AI-powered responses that craft personalized, professional messages aligned with your brand voice.
- Competitive intelligence to track competitor sentiment and identify market opportunities.
- AI-driven recommendations to improve satisfaction, address emerging issues, and leverage positive trends.
- Seamless integrations via Zapier to automate workflows with your existing tools.
- Advanced sentiment and trend analysis to uncover the deeper voice of customers.
- AI-generated to-do lists based on reviews to prioritize action.
How Reflectfy Works
- Connect sources: Link Google, TripAdvisor, Yelp, and other review sites.
- Aggregate in real-time: All reviews appear in one dashboard for easy access.
- AI-driven actions:
- Generate personalized responses at scale while maintaining brand consistency.
- Analyze sentiment and trends to guide decision-making.
- Receive strategic AI recommendations to enhance satisfaction and address issues.
- Automate workflows: Use Zapier to trigger actions in your existing tools when new reviews arrive.
- Monitor competitors: Real-time tracking of competitors’ review trends and customer sentiment.
Core Features
- All reviews in one place from multiple platforms
- Real-time aggregation with instant notifications
- AI-generated responses that are personalized and on-brand
- Real-time competitor monitoring and insights
- AI-driven recommendations for improvement and issue anticipation
- Zapier integrations for seamless automation
- Advanced sentiment and trend analysis
- AI-generated to-do lists based on reviews
- Multilingual support for global reach
- Scalable for businesses of all sizes
How It Helps Your Business
- Saves time by consolidating feedback and automating responses
- Improves customer satisfaction with timely, consistent communications
- Enables data-driven decisions through sentiment analysis and trends
- Reduces workload on support teams while increasing engagement
- Provides a strategic edge with competitor insights and AI recommendations
Safety and Privacy
- Data is used to generate insights and actions; ensure compliance with platform terms and privacy policies.
Getting Started
- Sign up to access a free plan with real-time review aggregation and AI capabilities.
- Connect your review sources and start monitoring, responding, and acting on insights today.