Rep.ai

Rep.ai Live Video Chat and AI Sales Platform is an AI-powered solution designed to turn website visitors into pipeline through human plus AI live chat, video conversations, and intent-based engagement. It helps detect target accounts, nurture ICP visitors, and book meetings for sales teams. The platform offers a range of capabilities including AI-driven live chat, AI intent signals, video/audio/text conversations, and CRM-aware routing to accelerate deal velocity and marketing ROI. It supports both human and AI agents, with options for multilingual interactions, video avatars, and customization to match your brand and knowledge base.

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How Rep.ai Helps Your Team

• Engages website visitors with compelling text, audio, and video conversations, 24/7.
• Detects target accounts and builds dynamic ICP lists from site visitors.
• Routes conversations to the right human or AI agent and books meetings directly.
• Combines AI efficiency with human judgment to accelerate pipeline creation and deal velocity.
• Integrates with your CRM and other tools to tailor conversations and knowledge.

Key Use Cases

• Inbound lead capture and qualification through AI Live Chat.
• AI Intent detection to identify buying signals and reach out at the optimal moment.
• Video chat and voice-enabled conversations for richer engagement.
• Dynamic routing and escalation to human agents when needed.
• Campaign and marketing ROI improvement via visitor tracking and targeted messaging.

How It Works

• Install a single script on your website to enable AI Live Chat and AI Intent.
• Train the AI with brief inputs and tune its conversation style to match your business.
• The AI analyzes site activity, engages visitors, qualifies leads, and passes qualified opportunities to humans.
• Optional AI-powered video chat and multilingual capabilities for broader reach.

Pricing Tiers (Overview)

• Entry to enterprise plans with features like Unlimited AI conversations, AI visitor qualification and routing, custom avatars, and CRM synchronization. Pricing varies by plan and may require a demo or inquiry.

Safety and Compliance

• Provides configurable access controls, data handling options, and enterprise-grade security to protect customer data.

Getting Started

• Request a demo or start a trial to see how AI live chat, intent, and video capabilities work for your site.

Core Features

• AI Live Chat: 24/7 AI-assisted conversations to engage visitors.
• AI Intent: Detect buying signals from web activity and other sources.
• Human + AI Live Chat: Seamless collaboration between AI and human agents.
• Video Chat: Video conversations to enhance engagement and qualification.
• Multilingual Support: Interactions in multiple languages.
• Visitor Qualification and Routing: Identify ICPs and route to the appropriate agent.
• CRM and Integrations: Sync with CRM and other tools for contextual conversations.
• Dynamic Intent-Based List Building: Build lists of target accounts from live activity.
• Stock AI Avatars: Visual avatars to represent AI agents.
• Custom Training on URLs: Fine-tune AI with pages like product docs, blogs, support.
• AI-Guided Navigation: Guided user journeys to conversion.
• Enterprise Security & Compliance: Compliance and governance features for enterprise use.

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How to Use Rep.ai

1. Add the script to your website to enable AI Live Chat and AI Intent.
2. Configure routing rules to connect visitors with AI, human agents, or both.
3. Train the AI with your product content and typical FAQs to improve accuracy.
4. Monitor conversations, book meetings, and sync data with your CRM for pipelines.

Disclaimer

• This summary reflects the capabilities described in the provided input content and may not capture every feature or update. Contact Rep.ai for the latest pricing and feature details.