Retainr.io – All-in-One Agency Management Software for Creative People
Retainr.io is an AI-driven, all-in-one agency management platform designed to help creative agencies productize services, manage clients, and scale profitability. It provides a unified solution for file storage, client management, payments, tasks, help desk, project delivery, referrals, and white-label capabilities. With features geared toward onboarding, upselling, automation, and seamless integrations, Retainr enables agencies to run like a productized, tech-enabled business rather than a collection of disparate tools.
Key Value Propositions
- Productize services and package offerings for repeatable, scalable delivery.
- Centralized client management with real-time visibility across projects and communications.
- White-label branding including custom apps, sign-up experiences, and client portals.
- Built-in payments, invoicing, and tax handling with multiple payment gateways.
- Automation and integrations (e.g., Zapier, Google Analytics) to streamline workflows.
- Mobile-friendly access and an on-brand client experience from onboarding to project delivery.
How to Use Retainr.io
- Set up your agency branding. Configure your logo, colors, domain, and create your white-label app for clients.
- Define service packages. Create repeatable offerings with clear inclusions, pricing, and delivery timelines.
- Onboard clients seamlessly. Use custom signup links and onboarding flows to bring clients into the platform quickly.
- Manage projects and communications. Track progress, share updates, assign tasks, and keep clients in the loop in real time.
- Automate workflows. Automate emails, task updates, orders, and payment notifications to reduce manual work.
- Process payments and invoices. Send invoices, accept payments (Stripe, PayPal, Razorpay, etc.), and manage recurring billing.
- Analyze and optimize. Leverage analytics to measure conversions, track performance, and inform upsell opportunities.
- Integrate and scale. Connect Retainr to Zapier, Google Analytics, and other apps to extend capabilities.
Data ownership: All data and customers belong to you. Security is prioritized with encryption and access controls.
Features Overview
- Unified Agency Dashboard: View all clients, projects, tasks, and financials in one place.
- Client Management CRM: 360-degree client profiles with activity history and collaboration tools.
- Project Delivery: Task assignments, real-time status, milestones, and client-visible progress.
- Help Desk & Support: Centralized ticketing and support workflows.
- File Storage & Sharing: Central repository for assets, briefs, and deliverables.
- Invoicing & Payments: Create invoices, collect payments, manage taxes, and handle subscriptions.
- Upsells & Packages: Define upsell opportunities and tailor packages per client.
- White-Label & Branding: Custom app, signup experience, client portal, and branding assets.
- Automations: Email automation, task automation, and workflow automations.
- Integrations: Built-in Zapier/Webhook support and Google Analytics integration.
- Mobile Access: Native-feel mobile experience for agencies, clients, and teams.
- Security & Compliance: Data encryption, access controls, and regular security audits.
Why Retainr.io Works for Agencies
- Standardization: Turn services into repeatable offerings with consistent delivery.
- Efficiency: Automations reduce manual work, enabling teams to focus on high-impact work.
- Scalability: Grow client base and revenue without a linear increase in headcount.
- Client Experience: Automated reporting and smooth onboarding elevate client satisfaction and retention.
- Data-Driven: Analytics guide decisions on performance, conversions, and upsell opportunities.
Core Features
- All-in-one platform covering file storage, client management, payments, tasks, help desk, project delivery, and referrals
- White-label app with customizable branding, sign-up experiences, and client portals
- Onboarding flows and custom signup links for rapid client acquisition
- Productized service packages with clear deliverables and pricing
- Unified client profiles and real-time collaboration for teams and clients
- Built-in invoicing, payments, and recurring billing with multiple processors
- Automated emails, tasks, orders, and workflow updates
- Zapier and Webhook integrations for thousands of apps
- Google Analytics and other analytics integrations for performance tracking
- Mobile-ready access with a branded app experience
- Security features including encryption, access controls, and audits
What You Get With Retainr.io
- A platform to productize agency services and package offerings for scalable delivery.
- A centralized hub for client communication, project management, and payments.
- White-label capabilities to present a professional, brand-consistent experience.
- Automation and integration capabilities to streamline operations and boost profitability.
- Reliable hosting, security, and performance to support growing agencies.
FAQ Highlights
- Is data ownership yours? Yes. All data and subscribers are yours.
- Can I use it as a CRM? Yes, with built-in client profiles and CRM-like capabilities.
- Are there onboarding and support resources? Yes, including tutorials, knowledge base, and support.
- Are there 1$ trial or promotional offers? Yes, occasional limited-time trials and promotions are mentioned on the landing pages.
This description distills Retainr.io as a comprehensive, productized, white-label capable agency management platform designed to help creative teams operate more efficiently, scale services, and deliver a polished client experience.