RoboDialog – AI Customer Support Agent for Websites
RoboDialog is a no-code, visual chatflow platform that lets you build an AI-powered customer support assistant for your website. It combines intelligent AI responses with human-supported workflows to handle a wide range of queries, tickets, and external data requests. The service emphasizes ease of integration, rapid setup, and ongoing human oversight when needed. It’s offered with a Free Forever plan and supports 40+ integrations, making it suitable for startups and growing teams.
Key Capabilities
- A simple but powerful NO-CODE Chatflow builder with a visual interface to design how AI responses flow
- Hybrid support model: AI responses plus human-touched tickets and conversations when needed
- Intelligent AI Chat: aircraft-grade responses using data from your websites, Q&A, files, and more
- Easy Integrations: copy-paste tags to embed on your site; supports 40+ integrations and 25+ no-code builders/frameworks
- Train with Knowledge: add knowledge from websites, files (Word, PDF), Q&A pairs, and other sources; continually expands sources
- Customize the chatbot’s appearance and placement on your site (colors, images, responsive layouts)
- Manage Team: define roles, invite teammates, and share responsibilities for tickets and conversations
- Chatflow Control: multi-directional chatflows with texts, buttons, cards, tickets, external APIs, and more
- Embed Chatbot: quick deployment to your website with a single embed tag; broad embedding support
- Live Data Access: external APIs allow the bot to fetch real-time data (e.g., order tracking)
- Use Cases: restaurants, e-commerce, healthcare, travel, real estate, and more
How It Works
- Add Knowledge to train your Chatbot: ingest data from websites, files, Q&A, and simple text
- Customize: tailor the chatbot’s look and embed options on your site
- Manage Team: assign roles and invite members to manage tickets and conversations
- Chatflow Design: create a multi-directional flow with AI and human control where necessary
- Embed: copy a simple embed tag to deploy on your website; 25+ no-code builders/frameworks supported
- Train & Improve: continuously add knowledge and refine AI behavior
Use Cases
- Restaurants: menu display, take orders via tickets, show item availability, track orders
- E-commerce: order tracking, product inquiries, refunds, and support tickets
- Healthcare, Travel, Real Estate, Business & Entertainment: scalable customer assistance across verticals
Safety, Security & Data Handling
- Content and data remain yours; RoboDialog does not claim ownership of your data
- Data security and privacy practices align with standard industry requirements; refer to Terms and Conditions for details
Pricing & Access
- Free Forever plan: No credit card required; suitable for getting started and basic usage
- Various paid tiers available (not detailed here) with expanded team capacity and feature sets
- Support via multiple channels including chatbot-triggered connections, Discord, social channels, and email
What You Get
- No-code visual Chatflow builder for AI-driven support
- Hybrid AI + Human support with ticketing and handoffs
- Intelligent AI that answers using data from your site, files, Q&A, and more
- 40+ integrations and 25+ no-code builders/frameworks for easy embedding
- Knowledge base training from websites, PDFs/Word, Q&A pairs, and text
- Customizable chat UI and embedding options
- Team management with roles and collaborative ticket handling
- Flexible chatflow controls including external API calls
- Easy onboarding and rapid deployment on your website
- Live data access via external APIs for real-time information
How to Use RoboDialog
- Sign up and choose a plan (Free Forever available)
- Add your knowledge sources (websites, documents, Q&A pairs)
- Build your chatflow: define the AI flow, human handoffs, and tickets
- Customize the look and embed the chatbot on your site
- Invite team members and manage permissions
- Monitor, train, and expand knowledge over time
Integration & Accessibility
- Works with most websites, frameworks, no-code builders, and simple HTML embeds
- 25+ no-code website builders and coding frameworks supported
- Quick setup with a single embed tag for fast deployment