RoboDialog Product Information

RoboDialog – AI Customer Support Agent for Websites

RoboDialog is a no-code, visual chatflow platform that lets you build an AI-powered customer support assistant for your website. It combines intelligent AI responses with human-supported workflows to handle a wide range of queries, tickets, and external data requests. The service emphasizes ease of integration, rapid setup, and ongoing human oversight when needed. It’s offered with a Free Forever plan and supports 40+ integrations, making it suitable for startups and growing teams.


Key Capabilities

  • A simple but powerful NO-CODE Chatflow builder with a visual interface to design how AI responses flow
  • Hybrid support model: AI responses plus human-touched tickets and conversations when needed
  • Intelligent AI Chat: aircraft-grade responses using data from your websites, Q&A, files, and more
  • Easy Integrations: copy-paste tags to embed on your site; supports 40+ integrations and 25+ no-code builders/frameworks
  • Train with Knowledge: add knowledge from websites, files (Word, PDF), Q&A pairs, and other sources; continually expands sources
  • Customize the chatbot’s appearance and placement on your site (colors, images, responsive layouts)
  • Manage Team: define roles, invite teammates, and share responsibilities for tickets and conversations
  • Chatflow Control: multi-directional chatflows with texts, buttons, cards, tickets, external APIs, and more
  • Embed Chatbot: quick deployment to your website with a single embed tag; broad embedding support
  • Live Data Access: external APIs allow the bot to fetch real-time data (e.g., order tracking)
  • Use Cases: restaurants, e-commerce, healthcare, travel, real estate, and more

How It Works

  1. Add Knowledge to train your Chatbot: ingest data from websites, files, Q&A, and simple text
  2. Customize: tailor the chatbot’s look and embed options on your site
  3. Manage Team: assign roles and invite members to manage tickets and conversations
  4. Chatflow Design: create a multi-directional flow with AI and human control where necessary
  5. Embed: copy a simple embed tag to deploy on your website; 25+ no-code builders/frameworks supported
  6. Train & Improve: continuously add knowledge and refine AI behavior

Use Cases

  • Restaurants: menu display, take orders via tickets, show item availability, track orders
  • E-commerce: order tracking, product inquiries, refunds, and support tickets
  • Healthcare, Travel, Real Estate, Business & Entertainment: scalable customer assistance across verticals

Safety, Security & Data Handling

  • Content and data remain yours; RoboDialog does not claim ownership of your data
  • Data security and privacy practices align with standard industry requirements; refer to Terms and Conditions for details

Pricing & Access

  • Free Forever plan: No credit card required; suitable for getting started and basic usage
  • Various paid tiers available (not detailed here) with expanded team capacity and feature sets
  • Support via multiple channels including chatbot-triggered connections, Discord, social channels, and email

What You Get

  • No-code visual Chatflow builder for AI-driven support
  • Hybrid AI + Human support with ticketing and handoffs
  • Intelligent AI that answers using data from your site, files, Q&A, and more
  • 40+ integrations and 25+ no-code builders/frameworks for easy embedding
  • Knowledge base training from websites, PDFs/Word, Q&A pairs, and text
  • Customizable chat UI and embedding options
  • Team management with roles and collaborative ticket handling
  • Flexible chatflow controls including external API calls
  • Easy onboarding and rapid deployment on your website
  • Live data access via external APIs for real-time information

How to Use RoboDialog

  1. Sign up and choose a plan (Free Forever available)
  2. Add your knowledge sources (websites, documents, Q&A pairs)
  3. Build your chatflow: define the AI flow, human handoffs, and tickets
  4. Customize the look and embed the chatbot on your site
  5. Invite team members and manage permissions
  6. Monitor, train, and expand knowledge over time

Integration & Accessibility

  • Works with most websites, frameworks, no-code builders, and simple HTML embeds
  • 25+ no-code website builders and coding frameworks supported
  • Quick setup with a single embed tag for fast deployment