Sanas Accent Translation and Noise Cancellation is a real-time speech understanding platform that enables natural, crystal-clear conversations by real-time accent translation and advanced noise cancellation. Operating in over 200 territories, Sanas specializes in transforming communication barriers into confident, authentic interactions for contact centers and enterprise teams. The platform emphasizes privacy, security, and human-centered AI that enhances, rather than replaces, human agents.
How it works
- Real-time Accent Translation: Sanas modulates accents in real-time while preserving unique voices and emotions to ensure interactions feel natural and authentic.
- Noise Cancellation: Advanced algorithms allow clear speech even in noisy environments, ensuring every word is delivered accurately.
- See the impact on productivity and CSAT through improved call quality and reduced handling time.
Who we serve
- For Contact Centers: Improves call quality and handling, driving cost savings and ROI.
- For Enterprises: Breaks down communication barriers and enables talent sourcing in emerging territories.
Our impact
- Enhance productivity and Customer Satisfaction (CSAT) with better overall experiences.
- Boost satisfaction and adoption (high user adoption reported).
- Increase confidence of agents by enabling clearer and more natural conversations.
- Reduce stress in conversations by minimizing repetition and miscommunication.
Safety and Privacy
- Privacy and security are top priorities; the platform is designed to enhance human communication without compromising data safety.
Core Features
- Real-time Accent Translation that preserves voice and emotion
- Real-time Noise Cancellation for clear speech in noisy environments
- High-privacy, secure handling of communications (privacy-first design)
- Broad enterprise and contact center applicability across industries
- Multi-territory, multi-language support enabling global deployment
- Demonstrable improvements in CSAT, AHT, and agent confidence
How to Get Started
- Book a demo to understand real-time integration and benefits for your environment.
- Share your contact center or enterprise use case and desired outcomes.
- Deploy to your agents and monitor improvements in call quality and customer satisfaction.
Disclaimer: The content reflects Sanas' product capabilities as described by the company materials.}