SarkariSamadhan is a public service guidance platform that helps citizens navigate government services and documentation processes. It positions itself as a digital bridge to government services, offering official guidance for civic issues ranging from municipal complaints to central government schemes. The tool emphasizes early access and multilingual support, with upcoming features like WhatsApp integration and constitutional Q&A through an exclusive early access program. It provides guidance on document procedures such as PAN/Aadhaar updates, certificate applications, and legal document guidance, as well as civic issue resolution (sewage, water supply, electricity, and municipal service tracking) and grievance redressal processes (reporting officials, accessing CPGRAMS, escalation protocols). It is not an official government website and is part of the PWM Group, focused on digital innovation and public service transformation in India.
How to Use SarkariSamadhan
- Access guidance for civic issues, document procedures, and government schemes.
- Use the portal to track municipal services and seek grievance redressal.
- Learn about processes for updating PAN/Aadhaar, certificates, and other legal documents.
- Explore early access features, including multilingual support and WhatsApp integration (where available).
Disclaimer: This is a private platform that assists with navigating government services and is not an official government site.
Services and Topics Covered
- Document procedures (PAN/Aadhaar updates, certificates, legal documents)
- Civic issues resolution (sewage, water, electricity, municipal tracking)
- Grievance redressal (reporting officials, CPGRAMS access, escalation protocols)
- Multilingual support (ongoing/early access)
- WhatsApp integration (early access program)
- Official guidance for central and state government schemes
How It Works
- Provide information about your civic issue or required document procedures.
- Receive step-by-step guidance on the necessary forms, documents, and submission processes.
- Access tracking and escalation channels as needed for grievances or service requests.
Safety and Legal Considerations
- This platform is a private service and not an official government website. Verify information with official government portals when in doubt.
Core Features
- Public-facing guidance for government services and documentation
- Civic issue tracking and municipal service assistance
- Grievance redressal guidance (CPGRAMS and escalation paths)
- Document procedure support (PAN/Aadhaar, certificates, legal docs)
- Multilingual support (early access)
- WhatsApp integration (early access program)
- Official-scheme guidance and digital governance resources