Simple Phones

Simple Phones is an AI-powered phone system that lets businesses trial an AI voice agent to handle inbound and outbound calls, with customizable behavior, transcripts, and integration capabilities. The service focuses on turning missed calls into opportunities by routing, pre-screening, and responding to callers using an AI agent that can evolve over time. It also provides a demo phone number for testing and supports quick setup to generate a starter agent after answering business-related questions.

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How Simple Phones Works

• Inbound Calls: A customized AI voice agent answers calls, with ongoing improvements to performance and edge-case handling.
• Outbound Calls: Use the AI agent to follow up with leads, conduct cold calls, or engage customers at scale.
• Logging & Testing: Transparent call logs including caller identity, duration, and a transcript. You can also test the agent via a chat interface in the dashboard.
• Customization: Tailor the agent for specific use cases like appointment booking, mortgage calculations, or FAQs.
• Routing & Notifications: Calls can be routed or escalated to different numbers; texts, emails, or webhooks can alert your team about customer needs.
• Voices & Languages: Choose from multiple voices, languages, and accents to align with your brand.
• Crawling & Knowledge: Add your website or FAQ docs so the agent can answer questions beyond basic tasks.

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How to Use Simple Phones

1. Sign up and answer business questions to generate a starter AI agent.
2. Configure the agent’s language, voice, greeting, and training data (freely adjustable over time).
3. Connect a phone number, set up forwarding for missed calls, and start handling inquiries with the AI agent. You can also test features via the dashboard.

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Plans & Pricing

• Plans start at $49/mo for 100 calls, with no upfront commitment.
• You can upgrade/downgrade anytime and cancel without penalty.
• Included: access to agent customization, onboarding support, and integration options.

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Countries & Languages Supported

• Countries: United States, Canada, Puerto Rico, South Africa, Belgium, France, Romania, Switzerland, United Kingdom, Austria, Germany, Brazil, Australia, New Zealand, Japan, Portugal, Ireland, Finland, Bulgaria, Lithuania, Estonia, Croatia, Slovenia, Czechia, Israel (list may be updated).
• Languages & Accents: Chinese, Danish, Dutch, English (US/UK/Australian), French, German, Hindi, Indonesian, Italian, Japanese, Korean, Norwegian, Polish, Portuguese (Brazil & Portugal), Russian, Spanish, Swedish, Turkish, Ukrainian.

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FAQs Highlights

• How it works: After signup, answer questions about your business to generate a starter AI agent which can answer questions, book meetings, and leave messages.
• Costs: Starts at $49/mo for 100 calls; changes to usage can be managed via plan adjustments.
• Customization: Ongoing free requests for training data, wording, accents, behavior, and integrations.
• Integrations: Works with CRM systems and tools like Zapier; supports webhooks and back-end data exchange.
• Handling complex inquiries: The base agent can be extended with features like price calculators, knowledge bases, or product directories; escalation to humans is supported.
• Demos: Demo agent available at a provided number and via a live booking link for a human touch.

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How It Helps Your Business

• Never miss a call with an intelligent, automated first point of contact.
• Scale outreach with outbound calling powered by an AI agent.
• Track performance with complete call logs and transcripts.
• Rapidly customize the agent to fit your processes and customer expectations.

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Core Features

• AI voice agent for inbound calls that improves over time
• Outbound calling capability for follow-ups and cold calls
• Detailed call logs with transcripts and caller information
• In-dashboard chat-based agent testing
• Highly customizable agent personality, language, and behavior
• Routing, escalation, and notification via texts, emails, or webhooks
• Multi-language and multi-voice support with brand-consistent accents
• Website/FAQ crawling to broaden assistant knowledge
• Easy signup with a starter AI agent after business questions
• Flexible pricing with no long-term commitment

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Demo & Support

• Demo number: +1 (786) 472-6102
• Live demo booking: calendly.com/simplephones/demo
• Support: [email protected] and in-app live chat