SiteGPT

SiteGPT - Make AI your expert customer support agent is an AI-powered chatbot platform designed to act as a dedicated support agent for your product or website. It lets you train a personalized chatbot on your site content, deploy it across multiple sites, and continuously improve it with real chat history and user feedback. The solution emphasizes 24/7 availability, easy onboarding, and seamless integration with existing customer support tools, enabling teams to scale support, increase productivity, and maintain brand voice across channels.

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How SiteGPT Works

1. Sync and train: Provide your website URL (or upload content) for SiteGPT to scan and train the chatbot on your content. You can also paste raw text or upload documents to expand training data.
2. Install on your sites: Embed the chatbot across multiple sites (marketing sites, apps, help centers, etc.). Each chatbot is accessible via a unique URL and can be embedded with an embed code.
3. Learn and refine: Use real chat history and ongoing feedback to improve the bot's responses. Retrain as website content changes to keep the bot up to date.

A hybrid approach is supported: AI handles the majority of inquiries, with a seamless handoff to a human agent when needed.

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Use Cases

• Customer support automation to answer questions 24/7
• Lead capture and qualification through chat interactions
• Escalation to human agents for complex inquiries
• Quick onboarding prompts and proactive help for users
• Training a chatbot on internal documentation, help centers, FAQs, and product content

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Key Benefits

• Personalized chatbot trained on your own content and brand voice
• Scalable 24/7 support with high response consistency
• Easy deployment across multiple sites and channels
• Quick onboarding and fast time-to-value with a 7-day free trial
• Native-like integration with existing support stacks (CRM, help desks, etc.)
• Ongoing improvement using feedback, chat history, and retraining

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Product Features

• Trainable chatbot built from your website content and documents
• Simple embed across multiple sites with unique URLs
• Real-time learning from chat history to improve responses
• Quick prompts and automated onboarding conversations
• Email summaries of chatbot activity and insights
• Escalation to human agents with a single click
• Lead generation and qualification within chats
• Actions and automation hooks to perform in-app tasks
• Native integrations with popular tools (Crisp, Intercom, Zendesk, etc.)
• 95+ languages supported
• 7-day free trial with cancel anytime
• SourceSync.ai RAG-as-a-Service API platform option for advanced needs

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How to Get Started

1. Sign up for a free trial and enter your site URL or upload training content.
2. Install on your site using the provided embed code or URL linking.
3. Train and refine with real chat history and feedback to improve accuracy over time.

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Safety and Compliance

• Designed for respectful, privacy-conscious use with your own content; ensure you have rights to the material used for training and user data handling complies with applicable regulations.

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Core Integrations & Accessibility

• Native integrations with leading customer support tools.
• Accessible across multiple sites and languages to fit global teams.

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Pricing & Trials

• Friendly pricing as you scale
• 7-day free trial to test capabilities before committing
• Cancel anytime

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What Makes SiteGPT Different

• Custom-built bots that answer strictly from your training data, ensuring domain-specific accuracy
• Quick onboarding and iterative improvement using live chat data
• Flexible deployment across websites, apps, and help centers with a unified voice

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Notes

• For agencies or teams managing multiple clients, SiteGPT supports scalable deployment and centralized training workflows. If you have large training files, support is available to help upload and retrain as needed.