Skipped

Skipped is a collaborative e-commerce fulfillment network that enables brands and retailers to sell products that are out of stock without disrupting the shopper's experience. By connecting merchants within a real-time network, customers complete their checkout on your site, while the fulfilled item is sourced from a matching merchant in the network. This approach helps retain baskets, share margins, and reduce stockouts.

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How Skipped Works

1. Out-of-stock capture: When a product is unavailable, Skipped routes the order to a matching merchant in the network rather than forcing the customer to abandon the cart.
2. End-to-end fulfillment: The chosen merchant fulfills the order using generic packaging, while the customer’s checkout flow remains on your website.
3. Continuous support: After the order is placed, you remain the primary point of contact for the customer while Skipped handles fulfillment complexity.
4. Rich integrations: The platform offers plugins and integrations with major e-commerce platforms. For larger organizations, robust APIs are available to support unique requirements.

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Why Use Skipped

• Capture additional sales from out-of-stock items without redirecting customers or losing the basket.
• Maintain customer loyalty by keeping their shopping experience on your site.
• Share margins with partner retailers who fulfill the orders.
• Reduce overstock and optimize inventory turnover through a real-time fulfillment network.

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Key Benefits

• Minimal integration effort with plugins and platform integrations
• End-to-end order routing and fulfillment managed by Skipped’s network
• Real-time technology to handle matching, fulfillment, and delivery processes
• Flexible controls to exclude certain products or partners from fulfillment
• No need for excessive engineering hours; you can focus on core business while Skipped connects you to the network

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Use Cases

• Brands seeking to expand sales opportunities beyond in-stock inventory
• Retailers wanting to maximize basket value without stocking every variant
• Merchants needing to offload overstock through partner networks

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How to Get Started

• Request a demo to see how the network can integrate with your e-commerce setup
• Explore available plugins and APIs to fit your platform needs
• Configure product allowances and partner rules to tailor fulfillment behavior

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Core Features

• Real-time out-of-stock order routing to a matching merchant
• End-to-end fulfillment on the customer’s original checkout path
• Plugins and APIs for major e-commerce platforms and enterprise needs
• Margin sharing with partner retailers who fulfill orders
• Inventory optimization by moving or redistributing stock through the network
• Minimal integration effort with configurable product/partner exclusions
• Customer support handoff managed by you while Skipped manages fulfillment