Subex
Open siteBusiness Research
Introduction
Telecom AI solutions for business optimization and analytics.
Subex Product Information
Subex: Creating Connected Experiences with AI for Telecom CSPs
Subex is a telecom AI solutions company that enables Communications Service Providers (CSPs) across the globe to deliver connected experiences for their customers. Since 1994, Subex has combined domain expertise in telecom with advanced AI to help operators maximize revenue, enhance customer experience, and maintain secure, compliant operations. The platform showcases a broad catalog of AI-driven use cases, ready-made templates, and thought leadership aimed at modernizing assurance, fraud management, billing, and digital trust across complex CSP ecosystems.
How Subex Positions Itself
- Focused on enabling secure, consistent, and reliable connected experiences for telecom customers.
- Combines 25+ years in the industry with AI-first approaches to automate and optimize business processes.
- Serves 300+ installations across 100+ countries with a large, experienced team and multiple industry awards.
Core Offerings
- AI Solutions: A showcase of popular AI use cases, experiments, and thought leadership artifacts.
- Business Assurance: Move from traditional assurance to creating measurable business impact.
- Fraud And Security: Combat traditional and new-age frauds with AI-enabled controls.
- Network Analytics: Empower networks to help ensure business excellence.
- Enterprise Cybersecurity: Comprehensive protection against vulnerabilities and compliance risks.
- Enterprise Billing: Transform billing operations to drive revenue and efficiency.
- Partner Ecosystem Management: Leverage partnerships for digital success.
- AI-driven use cases and experiments for CSPs
- End-to-end Business Assurance with automation and managed services
- Fraud Management leveraging AI agents for real-time detection and response
- Signaling Risk Intelligence to protect network integrity
- Network Analytics for operational efficiency and revenue assurance
- Enterprise Cybersecurity for compliance and risk mitigation
- Modern Enterprise Billing with automation and optimization
- Partner Ecosystem Management to scale through alliances
- Digital Trust and Identity services to protect stakeholders
- 5G and AI-enabled solutions tailored for modern CSP requirements
- Global reach: 100+ countries, 300+ installations, 25+ years of telecom expertise
How It Works
- Digital Trust: AI-driven intelligence to safeguard identities and data integrity.
- Fraud Management: AI agents monitor, detect, and mitigate fraud across signaling, voice, and data services.
- Business Assurance: Automated workflows reduce leakage, improve revenue accuracy, and enable agile compliance.
- Network Analytics: Analyzes network data to optimize performance, service quality, and profitability.
- Enterprise Billing: Automated billing orchestration and reconciliation for complex services.
- Data & Security: Enterprise-grade cybersecurity and data protection across ecosystems.
Why CSPs Choose Subex
- Deep telecom domain expertise combined with AI enablement.
- Large-scale deployments with proven ROI across Tier 1 and Tier 2 operators.
- Comprehensive coverage across fraud, assurance, billing, and security.
- Flexible delivery models: automation, managed services, and platform-based solutions.
- Global references and a track record of delivering business impact.
Recent Wins and Highlights
- Tier 1 European Operator extends strategic partnership with Subex for long-term AI-first fraud management and assurance.
- Multiple telcos select Subex for AI-driven business assurance and fraud management capabilities.
- Ongoing thought leadership, research reports, and on-demand panels on industry trends and technology readiness.
Use Cases and Templates
- AI-driven NBO (Next Best Offer) and personalization for telecom customers
- Signaling security and risk intelligence to prevent service abuse
- AI-based revenue assurance and fraud management across voice, data, and signaling domains
- 5G assurance, IoT assurance, and migration assurance for next-gen networks
- Digital services billing and partner ecosystem monetization
How to Engage
- Explore Subex’s AI Solutions portfolio and use cases
- Schedule a demo to see Business Assurance, Fraud Management, and Network Analytics in action
- Access whitepapers, case studies, and industry benchmarks to inform strategy
Core Features
- AI Solutions showcase with ready-to-use use cases and artifacts
- Business Assurance automation and managed services
- Fraud Management with AI agents for robust detection and response
- Signaling Risk Intelligence and security for telecom networks
- Network Analytics for predictive insights and optimization
- Enterprise Billing transformation and automated reconciliation
- Enterprise Cybersecurity for compliance and risk mitigation
- Partner Ecosystem Management to accelerate growth through alliances
- Digital Trust capabilities ensuring data integrity and identity protection
- 25+ years of telecom domain experience, 300+ installations, 100+ countries