SupportAI Product Information

AI Chatbots For Your Website - Support AI is a customizable, ChatGPT-powered chatbot platform designed to autonomously handle customer support, lead generation, sales, bookings, feedback collection, product recommendations, and internal inquiries directly on your website. It allows you to train a bot using your own content, files, products, and videos, enabling instant, on-brand answers to customer questions and the ability to capture more leads. The solution emphasizes quick integration, multi-channel consistency, and multilingual support across 80+ languages.


How it works

  1. Train with your data: Feed the AI with your website content, files, videos, and other resources to tailor responses to your business.
  2. Integrate in minutes: Deploy the chatbot onto your website and across additional channels (Website, Messenger, WhatsApp, etc.) with a few clicks.
  3. Revise and improve: Monitor conversations, update training content, and retrain to improve accuracy over time.
  4. Scale across use cases: Use a single chatbot across support, lead generation, sales, bookings, feedback, recommendations, and internal support.

Use cases

  • Customer support: answer questions about products, services, and policies 24/7
  • Lead generation: capture and qualify leads automatically
  • Sales: train the bot to sell and upsell
  • Bookings: manage appointments and reservations
  • Feedback: collect customer insights
  • Product recommendations: suggest items based on trained data
  • Internal support: connect to company data sources to assist employees

How it integrates

  • Easy website integration with a simple code snippet
  • Consistent responses across multiple channels for a cohesive brand experience
  • Connects data sources (website content, files, videos) to train the bot
  • Optional API access for advanced customization

Safety and compliance

  • Human-in-the-loop review recommended for sensitive data
  • Train with relevant, up-to-date content to maintain accuracy

Pricing (as listed)

  • Free plan: 50 messages per month, 1 chatbot, 10 training content items, website integrations, API access, basic branding removal options
  • Starter: $29/mo, 2,000 messages/month, 5 chatbots, 200 training items, unlimited website integrations, API access, branding removal
  • Pro: $49/mo, 5,000 messages/month, 10 chatbots, 500 training items, unlimited website integrations, API access, branding removal
  • Enterprise: $89/mo, 10,000+ messages/month, unlimited chatbots and training content, unlimited website integrations, API access, branding removal, access to GPT-4.5

Languages

  • Supports 80+ languages for broad localization and accessibility.

Core Features

  • No-code/training-based customization: train your chatbot with your own content, files, products, and videos
  • Cross-channel deployment: website, Messenger, WhatsApp, and more with unified responses
  • Multi-use capabilities: support, lead generation, sales, bookings, feedback, product recommendations, and internal support
  • Real-time monitoring and retraining: revise answers based on customer interactions
  • Unlimited data source integration: pull from website content, documents, and other resources
  • GPT-4.5 access on the Enterprise plan; GPT-3.5 recommended for speed and efficiency
  • Transparent pricing with a free tier and scalable paid plans

How to Get Started

  • Sign up and begin training your bot with your own content
  • Copy and paste a small integration snippet to deploy on your site
  • Start engaging visitors with a trained, branded assistant

FAQ (highlights)

  • Can it be integrated on any website? Yes, designed to be flexible and adaptable across industries and platforms.
  • Is there a free version? Yes, with a limited set of messages and features; higher limits available on paid plans.
  • Will it automatically retrain when content changes? Manual retraining is supported; automatic retraining is in development.
  • Which GPT models are used? GPT-4 is available on the custom plan; GPT-3.5 is recommended for performance and speed.

Build Your Custom GPT Chatbot Today to automate support and engagement on your website with a tailored, scalable AI assistant.