SupportChat Product Information

SupportChat – AI Chatbot Builder for Websites and Documents is a platform that turns your website and document data into a powerful ChatGPT-style chatbot. It allows you to train a bot using your knowledge base, test interactions, and embed the bot on your site for real-time customer support and engagement.


How it Works

  1. Upload your knowledge base. Enter your website URL and add any documents (PDF, DOC/DOCX, TXT, etc.). Then wait for the bot to finish training.
  2. Test your bot. Have conversations to validate responses and tune behavior.
  3. Embed on your website. Follow the embedding instructions to place the chatbot on your site.

What Makes SupportChat Different

  • Multiple Data Sources and Languages: Accepts all websites and 10+ file formats (PDF, DOC/DOCX, TXT, etc.) and supports 100+ languages.
  • Continuous Chatbot Learning: The bot updates and improves with your corrections and guidance.
  • Understand and Engage Customers: View all conversations, be notified of new ones, and respond as needed.
  • Easy Training: A few clicks enough to train and refine the bot.
  • Integrate with Your Site: Seamless embedding to deploy on your website.

Pricing

  • Free $0 / Month:
  • Up to 500,000 words of training data
  • Up to 1,000 user messages per month
  • View all chat history
  • Chatbot improvement using history
  • Standard $40 / Month:
  • Up to 10,000,000 words of training data
  • Up to 7,000 user messages per month
  • View all chat history
  • Chatbot improvement using history
  • Remove branding
  • Priority support
  • Premium Custom Pricing:
  • Unlimited training data
  • Unlimited messages
  • View all chat history
  • Chatbot improvement using history
  • Remove branding
  • Priority support

How to Use SupportChat

  1. Sign up or log in and start a new bot project.
  2. Provide your knowledge base (URL + documents) and train the bot.
  3. Test conversations and refine responses.
  4. Embed the bot on your website using provided instructions.

Disclaimer: Pricing and features are subject to change. Always refer to the official site for the latest details.

Core Features

  • Multiple data sources and languages (websites and 10+ file formats; 100+ languages)
  • Continuous learning from corrections to improve AI
  • View, monitor, and manage all conversations
  • Easy, quick training with a few clicks
  • Website embedding for seamless deployment
  • Scalable to handle large training datasets and high message volume