Switch

AI Phone Agent | Let AI Make Calls & Handle Tasks For You is an AI-powered phone assistant designed to automate calling tasks, manage schedules, and handle routine communications. It acts as a first-person helper that can place calls, schedule appointments, negotiate or protest on your behalf, and provide live call transcripts and AI-generated summaries after each interaction. The tool emphasizes convenience, productivity, and privacy, enabling users to delegate phone-based tasks without manual dialing or hold times.

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How it works

• You interact with the assistant via chat to specify what you need (e.g., book a haircut, check on an insurance claim, schedule apartment listings).
• The assistant handles dialing, navigates IVR/phone trees, and negotiates with the recipient or organization to accomplish the task.
• Live transcripts appear during calls, and after the call you receive AI-generated summaries highlighting key details, decisions, and next steps.
• You can review, edit, or insert additional details before or during the call to ensure accuracy.
• The system supports multi-task management, enabling several calls to run concurrently and keeping everything organized in a task summary linked to transcripts and audio recordings.

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Key Capabilities

• Automated outbound calls and multi-channel task handling (phone calls, emails, texts)
• Live call transcripts and AI-generated post-call summaries
• Scheduling logic to call at optimal times, with flexibility for now or later
• Multi-tasking: manage multiple calls and reminders to clear backlogs faster
• Customizable voices and personas to match user style (customizable assistant)
• Dedicated mobile app integration for call recording, transcripts, and spam blocking
• International & multilingual call support (beta; current focus on US numbers)
• Navigation of phone trees and ARS to reach a real person efficiently
• Planning and review step before placing a call to ensure accuracy
• Secure handling of data with privacy-focused safeguards and configurable data deletion

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How to Use Switch

1. Chat with the assistant and describe the task you want to accomplish (e.g., book a gym appointment for next Friday, follow up on an insurance claim).
2. Review the planning screen where you can tweak details before the assistant makes the call.
3. Let the assistant place the call and manage the conversation; monitor via live transcripts.
4. After the call, review the AI-generated summary and the task summary with the actual transcript and recording links.
5. If needed, reassign, cancel, or reschedule tasks through the same chat interface.

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Safety, Privacy, and Reliability

• Data is encrypted and accessible only to your account.
• Personal data is not used to train the AI models.
• You may request permanent data deletion at any time.
• If the call encounters issues, you’ll be notified, and support is available.
• You can supervise calls and intervene in real-time to adjust details.

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Core Features

• No heavy setup: start by chatting what you need and let Switch handle the calls
• AI-powered handling of phone tasks with live transcripts and post-call summaries
• Multi-channel task automation: calls, emails, and texts
• Scheduling at optimal times with flexible for-now-or-later options
• Parallel task management: unlimited simultaneous calls
• Customizable voices and personas to fit user preferences
• Dedicated mobile app with call recording, transcripts, and spam blocking
• International & multilingual support (primarily US-based at present)
• Navigation through phone menus and ARS to reach real people quickly
• Pre-call planning and in-call editing to ensure accuracy
• Strong privacy controls and data security with options for deletion