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talksprout

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Marketing & Advertising

Introduction

Summary: Talksprout is an affordable platform that uses AI to analyze customer feedback for product improvement.

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talksprout Product Information

Talksprout | AI Powered Feedback Collection For Everyone is an AI-powered widget and platform that collects and automates the analysis of your customer feedback for your product effortlessly.

Overview

  • 1 Collect: Integrate our widget into your website to start gathering feedback. Capture customer mood and thoughts with personalized prompts (e.g., "How was experience today?").
  • 2 Analyze: We process, store, and analyze the data for you to gain insights into your users’ perceptions.
  • 3 Change: Use AI-driven analysis to generate actionable insights and enhance customer satisfaction with concrete recommendations.

How It Works

  • The AI analyzes feedback by breaking it down into the Why, How, and What using the latest OpenAI LLMs.
  • Inquire: Ask contextual questions about the feedback using built-in ChatGPT functionality.
  • Lightweight: Widget easy to drop in anywhere on your website in just a few lines of code.
  • Customise: Tailor feedback context with custom prompts and widget styling.
  • Integrations: Slack notifications for new submissions (Discord coming soon).
  • International: Supports more than 40 languages for both collection and analysis.
  • Export: Export feedback data in your chosen format (coming soon).

Why Talksprout

  • AI-powered automated feedback analysis + chat-like functionality using advanced language models.
  • Simple, cost-effective pricing with scalable plans.

Core Features

  • AI-powered feedback collection widget that can be embedded on any website
  • Automated sentiment analysis and mood detection from user feedback
  • AI-driven analysis that identifies Why, How, and What to drive actionable insights
  • Contextual questioning and chat-like Q&A to deepen understanding of feedback
  • Slack (and Discord coming soon) integrations for real-time alerts
  • Multi-language support (40+ languages) for both collection and analysis
  • Lightweight, easy integration with minimal code changes
  • Exportable feedback data for in-house analytics
  • Scalable plans suitable for individuals, teams, and enterprises