Talkstack AI Product Information

TalkStack AI is an enterprise-grade AI agent platform that deploys human-like, multi-language agents capable of handling complex tasks across text and voice channels. The system emphasizes security, scalability, and seamless integration to scale sales, marketing, and customer support operations.


Overview

  • Enterprise-ready AI agents that can perform complex tasks in multiple languages, across text and calls.
  • Localized, tailored to business use cases with strong security and governance.
  • Offers a free trial with credits and options to start immediately.

Use Cases

  • Customer Support: AI agents handle up to 90% of Tier 1-2 support cases.
  • Marketing: Automate lead qualification entirely with AI agents.
  • Scheduling: Auto appointment scheduling to free up sales time.
  • Workflow Automation: Create and automate complex workflows in a few clicks.
  • AI + Human Handoff: Seamless collaboration between AI agents and human agents (100x efficiency).

How It Works

  • Create custom AI agents with voice cloning, tone, and knowledge base customization from the dashboard.
  • No coding required to set up agents and workflows.
  • Connect agents to calls, texts, WhatsApp, and other channels to build multi-touch customer experiences.
  • Review and audit interactions with built-in call recordings and chat transcripts.
  • Monitor accuracy and improve agents with continuous learning.

Key Capabilities

  • Multichannel support: Text, voice, and digital messaging.
  • Language coverage: 20+ languages, including major Asian languages.
  • Omnichannel orchestration: Unified experiences across channels without vendor sprawl.
  • Visualized insights: Analyze interactions to understand why customers don’t convert and optimize touchpoints.
  • Automation depth: Up to 98% automation in live use cases with graceful human escalation.
  • Continuous improvement: Deep learning from more data over time for better, more empathetic interactions.

How to Get Started

  • Start Free Trial to access TalkStack’s AI agents and build custom workflows.
  • Apply for credits and explore enterprise-grade security and governance features.

Safety, Security, and Compliance

  • Enterprise-grade security and governance for sensitive data.
  • Real-time monitoring and auditing of agent actions and outcomes.

Pricing & Resources

  • Free trial available; credits may be awarded.
  • Documentation and articles available for self-serve onboarding and best practices.

Core Features

  • Multilingual AI agents capable of handling text and voice interactions
  • No-code builder for agent creation, customization, and workflow automation
  • Auto scheduling and lead qualification automation
  • 24/7 AI agents with human-in-the-loop escalation
  • Channel-agnostic deployment (phone calls, SMS, WhatsApp, chat, etc.)
  • Visualized analytics and performance insights
  • Omnichannel support with seamless agent handoff between AI and humans
  • Enterprise-grade security, privacy, and compliance
  • Customizable agent voice, style, and knowledge base from dashboard