Tictuk

TicTuk is an intelligent online ordering platform that enables businesses to increase conversions by guiding customers through a fast, frictionless shopping experience via chat-based interactions. It integrates with social chats, ads, and websites, turning catalogs into engaging shopping experiences with instant checkout and live order monitoring. The system emphasizes ease of use for customers and lead generation for businesses, with a strong focus on reducing friction and abandoned carts.

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How TicTuk Works

1. Join: Fast and seamless integration to start accepting orders from Facebook, social chats, ad campaigns, and websites. Supports POS integration for large chains and customized requests.
2. Upload Catalog: Easily upload or connect your catalog/menu through a simple interface or API integration.
3. Increase Conversions: The platform guides customers step-by-step to complete orders, generates leads, and builds lifetime customers. It supports real-time engagement and personalized shopping experiences.

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Features and Capabilities

• Instant, guided checkout that completes orders in under 60 seconds
• Multiplatform connectivity: social chats, websites, and ad campaigns
• Catalog/menu management with easy upload or API integration
• Live order monitoring and real-time customer support
• Lead generation and targeted retargeting campaigns
• Personalized branding and multilingual support
• Abandoned cart reduction with proactive alerts, coupons, and deals
• AI-driven learning to tailor the shopping experience
• Unique shopping links and scan-to-shop codes for offline/online integration
• Multiplatform reach: supports web, social, chat, and text channels
• Analytics and reporting to measure performance and optimize campaigns
• Group orders and split payments for convenience
• 1.5M+ customers served across integrations

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How It Works in Practice

• Turn your catalog into an engaging, personalized shopping experience designed to convert.
• Create a unified storefront by connecting web, social chat, ads, and social posts.
• Proactively engage customers with alerts, coupons, and real-time order updates.
• Manage campaigns, retargeting, and newsletters from a centralized backend.

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Safety and Legal Considerations

• Ensure compliance with applicable advertising, data privacy, and consumer protection laws when using live order data and customer insights.

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Core Features

• Fast integration to accept orders via social chats, ads, and websites
• Guided, instant checkout designed to reduce cart abandonment
• Catalog/menu upload or API integration for seamless product data feed
• Live order monitoring and real-time customer engagement
• Lead generation and targeted retargeting campaigns
• Multilingual support and personalized branding
• Abandoned cart recovery with coupons and promotions
• AI-driven personalization of the shopping journey
• Unique ordering links and scan-to-shop codes
• Multiplatform presence: web, social, chat, and mobile
• In-depth analytics and reporting for performance optimization
• Group orders and split payments for group purchases
• 1,500,000+ customers served across various integrations