Todook

Todook: AI-Powered Customer Engagement Platform is a comprehensive suite designed to automate and optimize customer interactions across multiple channels. It acts as a 24/7 virtual assistant to engage customers, answer queries, drive sales, and streamline operations through intelligent messaging, automation flows, and real-time analytics. The platform emphasizes ease of setup, multi-channel reach, and seamless integration with e-commerce and CRM tools to transform casual visitors into loyal customers.

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How Todook Works

• Integrates messaging across 10+ digital channels (e.g., Facebook, Instagram, WhatsApp, Messenger, and more) to centralize customer interactions.
• Builds automated conversation flows, broadcasts, and rules to deliver personalized experiences at scale.
• Analyzes interactions, purchases, and preferences to segment audiences and tailor messages for higher engagement and conversion.
• Connects with e-commerce platforms and CRMs to enable seamless product recommendations, cart reminders, and offers.
• Provides a real-time analytics dashboard to monitor performance, ROI, and campaign effectiveness.

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Use Cases

• Convert casual browsers into buyers with personalized product recommendations and streamlined checkout.
• Transform social pages into customer service hubs that handle inquiries, orders, and support.
• Automate routine interactions (comments, lead ads, flows) to save time and boost efficiency.
• Schedule appointments, run drip campaigns, and trigger targeted messages based on user behavior.

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How to Get Started

1. Sign up and create your Todook account.
2. Connect your social channels and e-commerce/CRM tools.
3. Design custom messaging flows and automation rules.
4. Launch, monitor performance in real-time, and optimize for better results.

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Core Features

• AI-powered customer segmentation for targeted messaging
• Real-time analytics dashboard with campaign ROI metrics
• Built-in integration with major e-commerce platforms and CRMs
• Multi-channel support (10+ channels) for centralized management
• Personalization through automated product recommendations and tailored broadcasts
• Drip campaigns, flow setup, and appointment scheduling
• Lead generation tools (lead ads, triggers, and actions)
• QR code generator and templates for offline-to-online conversions
• Email-like and social interactions across Messenger, Instagram, WhatsApp, and more
• 14-day free trial to evaluate features without a credit card

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Features Overview

• All-in-one chat and automation platform to manage customer interactions across channels
• AI-driven customer segmentation for precise targeting
• Real-time analytics for performance insight and data-driven decisions
• Seamless e-commerce and CRM integrations to drive sales
• Easy-to-use interface with guided setup and tutorials
• Places Near Me and multi-location support for local businesses
• Templates and workflows for comments automation, story automation, and lead management
• Flexible deployment for both small businesses and larger teams

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Practical Benefits

• 24/7 customer engagement without proportional increases in headcount
• Higher conversion rates through personalized recommendations and timely messages
• Improved operational efficiency via automation of repetitive tasks
• Unified view of customer interactions across channels for better support

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Getting Help

• Contact options include email and social channels for support and inquiries.
• Resources such as video tutorials, integration support, and plan/pricing information are available to assist onboarding and optimization.

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Plan and Trial

• 14 Days FREE Trial with no credit card required to explore Todook’s capabilities
• Easy onboarding to connect channels, set up flows, and measure impact

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Company Details

• Address: 27 Division St, New York, NY 10002, USA
• Phone: +1 800 123 456 789
• Email: [email protected]
• © 2025 Todook. All Rights Reserved.

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Notes for Integrators

Todook emphasizes seamless integration with existing tech stacks and channels, enabling businesses to manage customer interactions from a single platform while leveraging AI-driven insights to enhance engagement and sales outcomes.