ToMate Product Information

ToMate — AI automation for peak performers is an AI-powered assistant that helps you manage client messages across Gmail, Outlook, and WhatsApp by training a response model on your own documents, emails, FAQs, and webpages. It enables context-driven, high-quality responses with a focus on privacy and efficiency, delivering faster replies and higher customer satisfaction.


How ToMate works

  1. Upload your documents
  • Upload FAQs, service information, PDFs, Word/Excel files, and web content to train your AI response system.
  1. Install the extension
  • Download the Chrome extension to interact with Gmail, Outlook, and WhatsApp directly from your workflow.
  1. Generate new responses
  • Start generating responses based on your uploaded information with a single click. The system uses context to craft relevant, engaging replies.

Why ToMate

  • Gain an extra hour per day of productivity and improve the quality of responses.
  • Your personal AI trained on your documents, emails, and team knowledge.
  • Privacy-first approach with proactive data erasure (PrivacyPurge IQ) to automatically erase personal data in emails.
  • Context-driven response generation to ensure each message is relevant and engaging.

How it works (in practice)

  • Connect: Seamlessly connect your documents, emails, and webs via a drag-and-drop process.
  • Contextual responses: The AI searches for similar messages in the database and generates replies tailored to the current case.
  • If no similar message exists, the system notifies you and can generate a new plausible response.
  • Workspace integration: Use as an app-in for Gmail, Outlook, and WhatsApp to keep you in your daily tools.

Management & Collaboration

  • Manage your team from a centralized admin space.
  • Monitor platform usage, create teams, and assign roles.

Pricing (overview)

  • Free plan: Up to 100 responses per month, 2 users, 1000 mails storage, 1 document.
  • Starter: $25/month — up to 700 responses/month, up to 5 users, 10000 mails storage, 5 documents.
  • Advanced: $90/month — up to 3500 responses/month, up to 10 users, 50000 mails storage, 20 documents.
  • Custom enterprise plans available on request.

Core Features

  • Training on PDFs, Word, Excel, web pages, and emails to tailor the AI responses
  • Chrome extension for Gmail, Outlook, and WhatsApp integration
  • Context-driven response generation to align with current customer cases
  • App-in experience within existing workflows to avoid switching tools
  • Team management and admin controls for collaboration
  • GDPR-compliant privacy with proactive data erasure