Typedesk: Text Expander & Keyboard Automation App
Typedesk is a cross-platform text expansion and keyboard automation tool designed to reduce repetitive typing and keep communications consistent across apps and websites. It offers templates, dynamic placeholders, AI prompt integration, and seamless work across 1,000+ apps including Gmail, Slack, Microsoft Word, Facebook, and more. The product emphasizes speed, consistency, and ease of use for teams across customer support, sales, marketing, administration, legal, and other roles.
How Typedesk Works
- Create text shortcuts (canned responses, templates, snippets) that expand into full messages.
- Use dynamic placeholders and variables to personalize content automatically.
- Leverage native integrations and keyboard-first workflows to insert templates anywhere you type.
- Sync and share templates with your team to maintain a unified tone and brand voice.
- Use AI-powered prompts via ChatGPT integration to generate or augment content within your templates.
Typedesk is designed to work out of the box with the apps you already use, without complex setup or integrations. It supports teams of all sizes and provides real-time updates when teammates modify shared responses.
Key Use Cases
- Customer Support & CSM: Fast, consistent replies across channels; share templates; insert calendars, quotes, and contact details.
- Sales & Marketing: Faster outreach with standardized emails and quotes; reusable messaging templates.
- Administration & Finance: Quick contracts, payroll notes, and standardized notices.
- Legal & Compliance: Consistent document requests and consultancy estimates.
- Cross-functional teams: Uniform messaging and brand voice across departments.
How to Use Typedesk
- Download and install on Windows, Mac, and major browsers.
- Create templates and canned responses using placeholders for dynamic data.
- Use keyboard shortcuts to insert content anywhere you type.
- Add variables to fill information or perform simple calculations within templates.
- Integrate with AI prompts to generate content or enhance responses.
- Share templates with your team and manage permissions per folder.
Safety & Compliance
- Ensure appropriate use of templates and placeholders to protect sensitive information.
- Use shared templates within approved channels to maintain data governance.
Core Features
- Cross-platform support (Windows, Mac, browsers)
- 1,000+ apps compatibility
- Text expansion and canned responses
- Dynamic placeholders and variables for personalized content
- AI Prompt Generator integration (ChatGPT) for AI-powered prompts
- Keyboard-first workflow with quick insertions
- Template sharing and permission controls
- Real-time collaboration and version awareness
- Template library for various departments and use cases
- No heavy coding required; easy template creation