Userpilot

Userpilot: Product Growth Platform

Userpilot is a Product Growth Platform designed to help teams accelerate product adoption, improve user engagement, and drive revenue through in-app experiences. It provides tools for onboarding, product analytics, user feedback, session replay, and mobile-first experiences across SaaS and enterprise environments. The platform emphasizes no-code or low-code creation of in-app guidance and targeted messaging, enabling cross-functional teams (Product, Growth, Customer Success, Marketing, UX) to activation, retention, and expansion goals.

---

How it works

1. Connect your product data and user events to understand how users interact with your product.
2. Build contextual in-app experiences (tours, guides, checklists, modals) without coding.
3. Segment users, trigger experiences based on behavior, and measure impact with analytics and feedback.
4. Iterate experiences to optimize onboarding, feature adoption, and retention at scale (including mobile).

Use Cases

• In-app Onboarding: Guide new users through core workflows to reduce time-to-value.
• Product Analytics: Understand user behavior across journeys with custom reports.
• User Feedback: Collect contextual feedback at critical moments to inform product decisions.
• Session Replay: Visualize user interactions to identify frictions and improve UI.
• Mobile Experiences: Deliver mobile-first guidance and surveys on native apps.
• Growth & Retention: Create targeted experiences to reduce churn and expand product adoption.

Who it's for

• Product Managers
• Growth & Marketing Teams
• Customer Success & Support
• UX Designers
• Engineering & Data Teams

Core Features

• In-app onboarding and guided tours with no code
• Product analytics with custom reports and cohort insights
• Contextual user feedback and microsurveys
• Session replay for privacy-first UX analysis
• Mobile-first experiences for native apps
• Behavioral targeting and segmentation
• Integrations to push data to your stack (CRM, analytics, etc.)
• Data Sync and Bulk Export/Import for seamless data transfer
• Security-focused with reliable standards
• Professional services for tailored adoption strategies

How to Use Userpilot

1. Set up your project: Define onboarding goals and key product milestones.
2. Create in-app experiences: Build tours, checklists, tooltips, and modals using the DIY editor (no coding).
3. Segment and trigger: Target users by behavior, role, or lifecycle stage and trigger experiences automatically.
4. Analyze impact: Use product analytics and dashboards to measure activation, retention, and revenue impact.
5. Collect feedback: Deploy microsurveys at critical moments to gather insights.
6. Improve and iterate: Refine experiences based on data and user feedback.

Safety & Compliance

• Respect user privacy with privacy-first session replay and data handling practices. Ensure consent and data governance align with organizational policies.

---

Pricing & Integrations

• Flexible pricing for Product, Growth, and Enterprise needs with integrations to common analytics and CRM tools. (Refer to the official pricing page for the latest tiers and options.)

Related Resources

• Product Adoption & UX insights
• SaaS onboarding best practices
• Product-led growth playbooks