Vibe Scan | Sentiment Analysis for Brands
Vibe Scan is a sentiment analysis platform designed to help brands understand how they are perceived online. It leverages AI (including ChatGPT) to track, analyze, and report sentiment across discussions, reviews, and mentions, providing a centralized dashboard to monitor brand health, compare with competitors, and gain actionable insights.
Key Capabilities
- Searchable sentiment: Analyze mentions and classify sentiment (positive, neutral, negative).
- Discussion tracking: View weekly discussion trends and how changes impact user experience.
- Sentiment score: A derived sentiment score indicating potential customer impression.
- Important discussions: Filter and search for the most relevant conversations affecting your brand.
- Personal AI assistant: An AI helper to interpret data and surface insights.
- Competitive benchmarking: Track competitor sentiment and compare to your brand.
- Notifications: Receive alerts when the weekly scan runs or when shifts in sentiment occur.
- Recent vs. ongoing discussions: Distinguish between recent conversations and ongoing discussions.
- Central dashboard: All discussions and sentiment data aggregated in one place for quick access.
How It Works
- The platform crawls and aggregates online discussions and mentions about your brand.
- Natural language processing analyzes sentiment and contextual factors to categorize discussions as Positive, Neutral, or Negative.
- A sentiment score is computed to summarize brand impression and track over time.
- The Personal AI Assistant helps interpret data, surface important discussions, and suggest actions.
- You can filter, search, and view discussions by timeframe (Recent vs. Other) and compare against competitors.
- Alerts notify you of notable sentiment changes or weekly scans.
Use Cases
- Brand health monitoring across social media, forums, and review sites.
- Competitive benchmarking to see how you stack up against rivals.
- Identifying hot topics and sentiment drivers to inform marketing and product decisions.
- Quick access to important discussions that matter for reputation management.
Safety and Privacy
- Vibe Scan analyzes publicly available discussions and provides summarized insights. Always ensure compliance with platform terms of service and applicable privacy laws when using sentiment data.
Core Features
- Central dashboard consolidating brand discussions and sentiment data
- Searchable sentiment with Positive, Neutral, Negative classifications
- Weekly discussion breakdowns with impact tracking on user experience
- Sentiment score indicating overall brand impression
- Important discussions overview with filtering and search
- Personal AI assistant for data interpretation and actionable insights
- Competitive sentiment benchmarking to compare with rivals
- Recent vs. ongoing discussion views
- Automated weekly scans with notification alerts
- Accessibility across channels to monitor mentions in one place