WitChat

WitChat is a next-generation customer service system featuring an AI-powered chatbot and live conversation tools designed to deliver instant, compliant, and 24/7 support. It aims to enhance communication efficiency, improve customer satisfaction, and provide actionable insights through conversation analysis. The platform offers a free trial and emphasizes seamless multi-channel messaging to elevate the customer experience.

How WitChat Works

1. Deploy a Chatbot for your support needs. Automate instant responses across customer inquiries with 24/7 availability.
2. Engage via Livechat. Provide real-time, seamless conversations with customers across multiple information sources and platforms.
3. Leverage Conversation Analysis. Gain visibility into performance metrics and actionable insights to uplevel CX and efficiency.
4. Access Free Trial. Explore capabilities before committing to a plan.

Use Cases

• Customer support automation with instant, compliant responses
• Multichannel engagement (across platforms) to improve accessibility and satisfaction
• Performance analytics to optimize agents and processes
• Scalable solution for growing customer service needs

Plans and Access

• Free Trial available for evaluating the chatbot and livechat capabilities
• Contact options available for more information and onboarding
• Copyright © 2013-2024 WitChat Co.,Ltd

Core Features

• AI-powered chatbot for instant, compliant 24/7 responses
• Livechat integration for seamless real-time conversations
• Multi-channel messaging across various platforms
• Conversation Analysis to measure performance and extract insights
• Easy onboarding and scalable to fit business size
• Free Trial access to test features before purchasing
• Contact and support options for onboarding and setup