Wizbot

Wizbot – AI Customer Support Automation Tool

Wizbot is an AI-powered customer support automation solution designed for businesses of all sizes. It helps streamline support workflows, automate common inquiries, and scale service delivery with intelligent routing, self-service, and integration capabilities. The platform caters to small businesses with affordable options and offers scalable plans for larger enterprises with extensive customization and advanced features.

Pricing & Plans

• Subscribe Base Plan: $19.00 – $190.00
• Entry-level plan designed for small teams to automate basic customer support tasks.
• Pro Plan: $60.00 – $660.00
• Enhanced features aimed at small businesses seeking more automation capabilities and efficiency.
• Business Plan: $399.00 – $3,999.00
• Tailored for large enterprises requiring extensive customization and advanced service features.

All plans can be viewed and compared on the Wizbot product page (Powered by Lemon Squeezy).

How Wizbot Works

1. Connect your channels: Integrate with your preferred communication channels (e.g., chat, email, messaging apps).
2. Define intents & responses: Train the AI with common customer questions and automated replies.
3. Automate workflows: Create multi-step automations for common support scenarios (tiered routing, escalation rules, fulfillment integrations).
4. Monitor & optimize: Use analytics to refine responses, track SLA adherence, and improve customer satisfaction.
5. Scale with安心: As needs grow, upgrade plans to access more features and customization options.

Core Features

• AI-driven automated responses for common inquiries
• Multi-channel support with seamless channel integration
• Intelligent routing and escalation to human agents when needed
• Customizable workflows and automations
• Analytics and reporting for performance and SLA tracking
• Scalable plans suitable for startups to large enterprises
• Easy plan upgrades with access to advanced features on higher tiers
• Integration-ready with existing CRM and ticketing systems

How to Use Wizbot

1. Choose a plan: Select Base, Pro, or Business based on your organization size and needs.
2. Connect channels: Link chat, email, and messaging apps where customers reach out.
3. Configure intents: Define common questions and the AI-generated responses.
4. Set up automations: Build workflows for FAQs, order status, returns, and ticket routing.
5. Monitor & iterate: Review dashboards, refine intents, and adjust automation rules for better results.

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