AIHelp

AIHelp: Customer Service Support and In-App Ticketing System is an all-in-one customer support and operations solution that combines in-app messaging, AI-powered chatbots, customizable forms, and integrated workflows to deliver quick, personalized help across mobile and web. It enables developers to embed support directly into apps, optimize engagement, and scale support as you grow. The mobile SDK provides in-app messaging, AI chat bots, in-app operations, push notifications, smart auto-forms, and more. The platform is designed for thousands of games and apps to improve rankings and retention through seamless support experiences.

How to Use AIHelp

1. Integrate the SDK into your mobile app or web application to enable in-app messaging and chat capabilities.
2. Configure workflows and customize AI forms to match your support processes and data collection needs.
3. Leverage AI chatbots to handle common inquiries and escalate to human agents when necessary.
4. Engage users with push notifications and contextual in-app messages to drive timely support and retention.

Platforms & Adoption

• Supports mobile (iOS/Android) via a comprehensive SDK and chat API.
• Web chat and in-app experiences to meet both desktop and mobile users where they are.
• Widely deployed across thousands of games and apps, helping improve rankings and user retention.

Key Use Cases

• In-app customer support and ticketing
• Automated FAQs and issue resolution with AI bots
• Customizable support workflows and forms
• Real-time in-app assistance and feedback collection
• Multi-channel engagement (in-app, web, push notifications)

Why AIHelp

• Highly customizable to fit complex business needs
• Scales with product growth and user base
• Integrates seamlessly into apps to keep support at users’ fingertips
• Demonstrates impact via improved response rates and retention

Safety and Compliance

• Designed for compliant handling of user inquiries within integrated workflows; respect for user data and privacy per platform terms

Core Features

• In-App Messaging and Chat API for mobile and web
• AI Chat Bots for automated support
• In-App Operation and Workflow Customization
• Push Notifications for proactive engagement
• Smart Auto-Forms for dynamic data collection
• Fully customizable support workflows
• Mobile SDK with extensive integration options
• Web Chat and cross-platform compatibility
• Integrated Support Platform for unified agent and bot interactions
• Scalable architecture suitable for large user bases