Anantya Product Information

Anantya.ai WhatsApp Business Platform is an AI-powered, multi-channel engagement platform that helps businesses connect with customers via WhatsApp Business API and related channels. It enables broadcasting, live chat, automated chatbots, conversational marketing, and seamless integration with e-commerce, CRMs, and other tools. The platform is marketed to increase engagement, leads, and sales while providing omnichannel capabilities and enterprise-grade reliability. It emphasizes scalable communication, automation, and a unified interface to manage customer interactions across channels such as WhatsApp, Instagram, Google Messages, Viber, Line, Messenger, and more.


Use Cases

  • Broadcast promotional messages and notifications without getting blocked
  • Automate order, delivery, payment, and abandoned cart notifications
  • Provide live multi-device support for customer service
  • Deploy AI chatbots to handle common queries, assist sales, and collect user data
  • Generate and manage leads through Click-to-WhatsApp Ads and chatbot flows
  • Centralize communications across multiple channels into one platform
  • Implement white-label solutions, QR codes, WA widgets, and partnerships for brand customization

How It Works

  1. Integrates with WhatsApp Business API and other channels to enable omnichannel messaging.
  2. Automates notifications, marketing messages, and customer support through built-in broadcast, live chat, and AI chatbot components.
  3. Connects to e-commerce platforms, CRMs, and other tools via 100+ integrations to streamline workflows.
  4. Supports multi-device live chat using the same WhatsApp number, AI-assisted responses, and lead management from ads or campaigns.
  5. Provides analytics, reports, and controls to optimize engagement and conversion rates.

Features

  • Broadcast Messaging: Unlimited promotional messages without getting blocked
  • Automated Notifications via Integrations: Order, delivery, payment, and reminders
  • Live Chat Across Devices: Customer support on multiple devices with a single number
  • AI Chatbot for Support & Sales: Human-like interactions to automate queries and capture data
  • Click-to-WhatsApp Ads: Drive leads from ads; organize leads by campaigns; improve conversions
  • Omnichannel Presence: Integrates WhatsApp with Instagram, Google Messages, Viber, Line, WeChat, and more
  • QR Codes and Widgets: Interactive widgets and scannable QR codes for quick chats
  • White Label and Partnerships: Brand customization under your own identity
  • Form & Carousels: Collect feedback via WhatsApp Forms; showcase products with carousels
  • 24/7 Multilingual Support: Global support options for diverse teams
  • 24/7 Reliability & Security: Scalable platform with robust security and uptime
  • CRM & E-commerce Integrations: Seamless connections with popular tools and platforms
  • Automated Analytics & Reports: Insights to optimize campaigns and engagement
  • WhatsApp Business API integration for scalable messaging
  • Broadcast & bulk messaging without blocking
  • Automated transactional and promotional notifications
  • Live agent support across multiple devices
  • AI chatbot for handling inquiries and sales
  • Click-to-WhatsApp Ads for lead generation
  • Omni-channel support (Instagram, Google Messages, Viber, Line, etc.)
  • QR codes and WhatsApp widgets for easy engagement
  • White-label options and partner programs
  • WhatsApp Forms, Carousels, and rich media messaging
  • Seamless CRM/e-commerce integrations (100+ tools)
  • Advanced analytics, reporting, and dashboards
  • 24/7 multilingual support and reliable uptime

Integrations & Channels

  • WhatsApp Business API (core)
  • Instagram, Google Messages, Viber, Line, Messenger, WeChat
  • Zapier, HubSpot, WooCommerce, Dialogflow, make.com, Salesforce, Pipedrive, Webhook
  • CRM, e-commerce, and marketing automation tools

Getting Started

  • Sign up for a demo or free plan to access essential features
  • Connect your WhatsApp Business API number and configure channels
  • Set up automated broadcasts, chatbots, and notification templates
  • Integrate with your CRM/e-commerce stack and create campaign flows
  • Monitor performance via analytics and adjust for higher engagement

Safety & Compliance

  • Use broadcasts and automation responsibly to comply with regional messaging regulations
  • Obtain user consent for campaigns and provide opt-out options
  • Ensure data privacy and secure handling of user information across integrations