Anantya.ai WhatsApp Business Platform is an AI-powered, multi-channel engagement platform that helps businesses connect with customers via WhatsApp Business API and related channels. It enables broadcasting, live chat, automated chatbots, conversational marketing, and seamless integration with e-commerce, CRMs, and other tools. The platform is marketed to increase engagement, leads, and sales while providing omnichannel capabilities and enterprise-grade reliability. It emphasizes scalable communication, automation, and a unified interface to manage customer interactions across channels such as WhatsApp, Instagram, Google Messages, Viber, Line, Messenger, and more.
Use Cases
- Broadcast promotional messages and notifications without getting blocked
- Automate order, delivery, payment, and abandoned cart notifications
- Provide live multi-device support for customer service
- Deploy AI chatbots to handle common queries, assist sales, and collect user data
- Generate and manage leads through Click-to-WhatsApp Ads and chatbot flows
- Centralize communications across multiple channels into one platform
- Implement white-label solutions, QR codes, WA widgets, and partnerships for brand customization
How It Works
- Integrates with WhatsApp Business API and other channels to enable omnichannel messaging.
- Automates notifications, marketing messages, and customer support through built-in broadcast, live chat, and AI chatbot components.
- Connects to e-commerce platforms, CRMs, and other tools via 100+ integrations to streamline workflows.
- Supports multi-device live chat using the same WhatsApp number, AI-assisted responses, and lead management from ads or campaigns.
- Provides analytics, reports, and controls to optimize engagement and conversion rates.
Features
- Broadcast Messaging: Unlimited promotional messages without getting blocked
- Automated Notifications via Integrations: Order, delivery, payment, and reminders
- Live Chat Across Devices: Customer support on multiple devices with a single number
- AI Chatbot for Support & Sales: Human-like interactions to automate queries and capture data
- Click-to-WhatsApp Ads: Drive leads from ads; organize leads by campaigns; improve conversions
- Omnichannel Presence: Integrates WhatsApp with Instagram, Google Messages, Viber, Line, WeChat, and more
- QR Codes and Widgets: Interactive widgets and scannable QR codes for quick chats
- White Label and Partnerships: Brand customization under your own identity
- Form & Carousels: Collect feedback via WhatsApp Forms; showcase products with carousels
- 24/7 Multilingual Support: Global support options for diverse teams
- 24/7 Reliability & Security: Scalable platform with robust security and uptime
- CRM & E-commerce Integrations: Seamless connections with popular tools and platforms
- Automated Analytics & Reports: Insights to optimize campaigns and engagement
- WhatsApp Business API integration for scalable messaging
- Broadcast & bulk messaging without blocking
- Automated transactional and promotional notifications
- Live agent support across multiple devices
- AI chatbot for handling inquiries and sales
- Click-to-WhatsApp Ads for lead generation
- Omni-channel support (Instagram, Google Messages, Viber, Line, etc.)
- QR codes and WhatsApp widgets for easy engagement
- White-label options and partner programs
- WhatsApp Forms, Carousels, and rich media messaging
- Seamless CRM/e-commerce integrations (100+ tools)
- Advanced analytics, reporting, and dashboards
- 24/7 multilingual support and reliable uptime
Integrations & Channels
- WhatsApp Business API (core)
- Instagram, Google Messages, Viber, Line, Messenger, WeChat
- Zapier, HubSpot, WooCommerce, Dialogflow, make.com, Salesforce, Pipedrive, Webhook
- CRM, e-commerce, and marketing automation tools
Getting Started
- Sign up for a demo or free plan to access essential features
- Connect your WhatsApp Business API number and configure channels
- Set up automated broadcasts, chatbots, and notification templates
- Integrate with your CRM/e-commerce stack and create campaign flows
- Monitor performance via analytics and adjust for higher engagement
Safety & Compliance
- Use broadcasts and automation responsibly to comply with regional messaging regulations
- Obtain user consent for campaigns and provide opt-out options
- Ensure data privacy and secure handling of user information across integrations