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OFFIX Copiers, Printers, and Document Management is a national office equipment and solutions provider focused on copiers, printers, MFDs, and related technologies for businesses in the Washington, DC; Virginia; and Maryland (the DMV) area, with national reach. The company offers a wide range of products, services, and software to optimize document workflows, printing, and communications for organizations of all sizes.

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Overview

• Core focus on Copiers & All-In-One Printers, Laser Printers, Production Print Equipment, Scanners, Plotters & Wide-Format Printers.
• Additional offerings include VoIP for business, Smartboards, Digital Signage, Laptops, and Postage Meters & Mailroom equipment.
• Brands commonly supported include Canon, Kyocera, Brother, HP, OCE, SHARP, and KIP, with access to PEPPM contracts for education.
• Emphasizes turnkey solutions: sales, service, rental/lease options, and managed print services (MPS).

Services & Solutions

• Managed Print Solutions: Holistic approach to control costs and optimize device fleets.
• Software Solutions: Document management software, uniFLOW, Print Management (e.g., PaperCut), and other workflow tools.
• Rentals: Standard and short-term copier/printer rentals as flexible financing options.
• Consulting & Software Implementation: Guidance to select and implement the right document management software.
• Maintenance & Service: Comprehensive maintenance and repair, with focus on uptime and reliability.
• Government & Education: PEPPM contract reseller status for Canon products; nationwide capabilities.
• Training & Onboarding: Free or included training to minimize downtime and maximize efficiency.
• Upgrades & Lifetime Support: Guaranteed upgrade options (e.g., 36-month upgrades) and lifetime performance guarantees under contract terms.

Guarantees & Value Propositions

• Service Smart Guarantees: Lifetime performance guarantees, repair or exchange during active service, and high uptime commitments.
• Free Delivery, Installation, and Training with leases/purchases.
• Loaner programs to ensure ongoing operations during service events.
• 36-month guaranteed upgrade program to stay current with technology.

How It Works (Typical Engagement)

• Assess business needs for copiers, printers, MFDs, and related equipment.
• Recommend a tailored program (purchase, lease, or rental) and an appropriate managed print approach.
• Implement software for document management and print security; integrate with existing IT.
• Provide ongoing maintenance, support, and potential upgrade options to keep equipment current.

How It Benefits Businesses

• One-stop shop for office imaging and related tech.
• Flexible financing and rental options.
• Improved document workflows and print security through software solutions.
• Local DMV presence with nationwide service capabilities.

Safety, Security, and Compliance

• Emphasis on reliable service and trusted brands; contract terms govern uptime, upgrades, and guarantees.

Core Features

• Comprehensive range of copiers, printers, MFDs, and related office equipment
• Managed Print Solutions and software for document management and print control
• Rental and flexible financing options (short-term and standard leases)
• PEPPM contract reseller for educational institutions
• Nationwide service capabilities with local DMV offices (Gainesville, VA; Norfolk, VA; Richmond, VA; Lynchburg, VA; and more)
• Free installation, training, and delivery with contracts
• Lifetime performance guarantees and upgrades under contract terms
• Dedicated maintenance, repair, and loaner equipment programs
• Support for scanning, wide-format printers, plotters, and mailing/POST products
• Brand variety (Canon, Kyocera, Brother, HP, OCE, SHARP, KIP, etc.)

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Key Offerings by Category

• Copiers & All-In-One Printers
• VoIP for Business
• Desktop Laser Printers
• Production Print & Wide-Format Equipment
• Scanners
• Plotters & Wide-Format Printers
• Postage Meters & Mailroom Equipment
• Software: Document Management, uniFLOW, PaperCut, and related tools
• Managed Services: Maintenance, Remote Monitoring, and Support

About the Brand Promise

• 25+ years of industry experience with a focus on customer satisfaction and tailored solutions.
• Local expertise in the DMV area and nationwide reach for larger deployments.
• Clear commitments on uptime, upgrades, and service delivery to minimize business disruption.