AskMyDocs.ai

AskMyDocs.ai is an AI-powered knowledge base assistant that lets users ask questions and receive precise, instant answers sourced directly from their documentation. It supports multiple deployment options and integrates with popular platforms to streamline support for customers and employees. The service emphasizes quick, source-backed responses, easy setup, and flexible pricing plans.

How it works

1. Connect your documentation sources (Zendesk, Gitbook, Sitemap, PDF, Website content, Slack, etc.).
2. Train the AI on your knowledge base so it can answer questions with citations from your documents.
3. Users ask questions in your chosen channels (e.g., Slack, web, or embedded chat). The AI returns concise, accurate answers with source references.

Use Cases

• Customer support: deliver fast, verified responses from your knowledge base.
• Employee support: provide internal answers from HR, IT, and operations docs.
• Self-service portals: empower users to find information without contacting agents.

Key Features

• Source-backed answers: every response cites its documentation sources
• Multichannel delivery: Slack, web embeds, and other integrations
• Easy setup: complimentary setup and free forever starter option
• Tiered plans: Starter, Standard, Innovator, and Premium to scale with your needs
• Integrations: Zendesk, Gitbook, Sitemap, PDF, Slack, and more
• Real-time querying: instant responses from your knowledge base

How to Use AskMyDocs.ai

1. Connect your knowledge bases (Zendesk, Gitbook, Sitemap, PDFs, websites).
2. Train the AI on your documents and configure sources.
3. Invite users to ask questions via Slack or your web portal and review source-backed answers.

Plans & Pricing

• Starter: Free forever with basic capabilities (50 questions, 1 datastore, 2 users, 1 day analytics)
• Standard: $49/month (1,000 questions, 3 datastores, 5 users, 30 days analytics)
• Innovator: $99/month (5,000 questions, 5 datastores, 20 users, 60 days analytics)
• Premium: Custom pricing with bespoke datastores, users, 90 days analytics

Integrations & Embeds

• Zendesk, Gitbook, Sitemap, PDF, Slack, and more
• Custom embedded chatbot options
• Email support and SLA options

Safety & Compliance

• Source-traced responses help ensure accuracy and accountability.
• Compliance and data handling align with your configured data sources and privacy requirements.