BharatBot Product Information

BharatBot is a no-code chatbot builder and live chat platform designed to empower businesses to automate and personalize customer interactions across multiple channels, including websites, WhatsApp, Facebook, and Telegram. It combines AI-powered conversations, omnichannel reach, and actionable analytics to help teams engage, qualify, and support leads and customers without requiring coding.


Overview

  • A plug-and-play chatbot builder that lets you create and deploy chatbots for Websites, WhatsApp, Facebook, and Telegram.
  • Includes live chat to manage real-time customer conversations at scale.
  • Integrates with multiple channels to provide an omni-channel presence.
  • Offers AI-driven capabilities via ChatGPT for personalized and intelligent interactions.
  • Focuses on lead generation, appointment booking, and customer support across industries.

How It Works

  1. Sign up and configure your channels (Website, WhatsApp, Facebook, Telegram).
  2. Build or customize chatbots using a no-code interface (flows, intents, responses).
  3. Enable live chat for real-time support or deploy outbound bots to proactively reach out to contacts.
  4. Use analytics to track KPIs, optimize conversations, and improve performance.
  5. Grow engagement with widgets and branding that match your site.

Features

  • No-code chatbot builder: design and deploy chatbots without writing code.
  • Omni-channel presence: support for Website, WhatsApp, Facebook, and Telegram.
  • Live Chat: real-time, scalable customer conversations.
  • Chat Widget: customizable chatbot widgets that match your brand.
  • ChatGPT-powered conversations: advanced AI for personalized, intelligent interactions.
  • Outbound Bots: proactively engage and reach out to contacts via WhatsApp.
  • Lead Generation: capture and qualify leads within conversations.
  • Appointment Booking: schedule and manage appointments through chat.
  • Analytics: track, analyze, and optimize KPIs to gain actionable insights.
  • Industry coverage: solutions for Ecommerce, Education, Real Estate, Consultants, Healthcare, Tour & Travels, F&B, Transportation, and more.
  • Integrations: 60+ native chatbot integrations to fit existing tech stacks.
  • Pricing options including Free Demo to get started.

Use Cases

  • E-commerce: automate product inquiries, order updates, and promotions.
  • Education: inform students, register inquiries, and manage schedules.
  • Real Estate: automate showings, listings, and client follow-ups.
  • Healthcare: help patients book appointments and connect with care providers.
  • Tour & Travels: generate leads, answer questions, and assist with bookings.
  • Consultants: streamline client interactions and appointment scheduling.
  • F&B and Transportation: push offers, share updates, and coordinate services.

Safety and Privacy

  • Designed for business use with controllable access and data handling aligned to typical enterprise needs.
  • Ensure compliant use of AI interactions and customer data through configurable policies and permissions.

Pricing & Demos

  • Free Demo available to explore features before committing.
  • Various pricing plans to scale with business needs and channel usage.

Why BharatBot

  • A versatile, no-code solution for rapid chatbot deployment across major channels.
  • Combines proactive outbound capabilities with responsive live chat.
  • Rich analytics to optimize bot performance and business outcomes.

Core Features

  • No-code chatbot builder for quick creation and deployment
  • Omni-channel support: Website, WhatsApp, Facebook, Telegram
  • Live Chat for real-time customer support
  • Customizable Chat Widget
  • ChatGPT-powered AI for personalized conversations
  • Outbound Bots to proactively engage contacts on WhatsApp
  • Lead Generation and Appointment Booking capabilities
  • Comprehensive Analytics to monitor KPIs
  • 60+ Native Integrations
  • Free Demo and scalable pricing