Bizchaty Product Information

Bizchaty is a comprehensive WhatsApp Marketing Platform designed to enhance customer engagement and drive conversions through real-time, automated, and personalized messaging. It provides an embedded signup flow, template management, multi-number support, a native-like WhatsApp chat experience, and robust automation and analytics to help businesses scale their communication on WhatsApp Cloud API without server management.


Key Benefits

  • Increased Engagement: Real-time, targeted messaging to build relationships and drive results.
  • Higher Conversion Rates: Personalised campaigns and smart bot interactions turn chats into opportunities.
  • 24/7 Support: Automated responses ensure you stay responsive even outside business hours.
  • Seamless WhatsApp Experience: Features that replicate the native WhatsApp interface for familiarity and ease of use.

How Bizchaty Works

  1. Sign up and connect your WhatsApp Business account via the WhatsApp Cloud API.
  2. Import contacts (XLSX) and segment them for targeted campaigns.
  3. Create campaigns, templates, and bot flows to automate interactions.
  4. Engage customers via real-time chats, automated bot replies, and interactive messages.
  5. Monitor performance with dashboards and real-time status updates.

Features

  • Embedded Signup: Onboard customers directly within the app.
  • Template Management: Create and manage message templates without leaving the platform.
  • Multiple Phone Numbers: Use multiple numbers under the same WhatsApp Business Account.
  • WhatsApp Chat: Native-like chat experience within Bizchaty.
  • Bot Replies / Chat Bot: 24/7 automated responses via APIs.
  • API Integrations: Connect with other services for data sharing and functionality.
  • Manage Contacts: Import/export XLSX with Add/Edit capabilities.
  • Real-time Updates: Live campaign and message status tracking.
  • Dashboard: Instant visibility into performance metrics.
  • Team Members / Agents: Role-based access with permissions.
  • Interactive/Button Messages: Rich bot replies with images, documents, videos, and buttons.
  • Custom Fields: Personalize messages with user data.
  • Campaign Management: Create and schedule campaigns for immediate or timed reach.
  • Integrated WhatsApp Chat: Seamless, familiar messaging experience.
  • Bot Flow Builder: Build and optimize bot conversion paths with triggering points and links.
  • Rich Media in Bot: Send images, videos, and documents to enhance engagement.
  • QR Code Generation: Generate QR codes to start chats quickly.
  • AI Bots Integration for Vendors (FlowiseAI): AI-powered bots to automate interactions.
  • WhatsApp Cloud API Integration: Scales without server management or extra costs.

Pricing Tiers (High-level)

  • Free Plan: ₹0.00 INR per month + WhatsApp Cloud Messaging charges
  • Startup Plan: ₹499.00 INR per month + Cloud Messaging; limits on contacts, campaigns, bot flows, and team members
  • Agency Plan: ₹899.00 INR per month + Cloud Messaging; higher limits and API access

Safety and Support

  • 24/7 customer support via live chat, email, and phone.
  • Sign-up and contact import are designed for straightforward onboarding and compliance with messaging platform guidelines.

Core Features

  • Embedded Signup system for easy onboarding
  • Template Management within the app
  • Multiple phone numbers under a single WhatsApp Business Account
  • Native-like WhatsApp chat experience
  • 24/7 bot replies via APIs
  • API integrations for cross-service data sharing
  • XLSX-based contact import/export with Add/Edit capabilities
  • Real-time campaign and message status updates
  • Comprehensive dashboard Analytics
  • Role-based Team Members/Agents management
  • Interactive button messages and rich media support
  • Custom Fields for personalized messaging
  • Campaign Creation and Scheduling
  • Integrated WhatsApp Chat interface
  • Advanced Bot Flow Builder for conversions
  • Rich media support (images, videos, documents) in bot replies
  • QR Code generation for quick chat initiation
  • AI Bots integration (FlowiseAI) for vendor automation
  • Seamless WhatsApp Cloud API integration