Bizchaty is a comprehensive WhatsApp Marketing Platform designed to enhance customer engagement and drive conversions through real-time, automated, and personalized messaging. It provides an embedded signup flow, template management, multi-number support, a native-like WhatsApp chat experience, and robust automation and analytics to help businesses scale their communication on WhatsApp Cloud API without server management.
Key Benefits
- Increased Engagement: Real-time, targeted messaging to build relationships and drive results.
- Higher Conversion Rates: Personalised campaigns and smart bot interactions turn chats into opportunities.
- 24/7 Support: Automated responses ensure you stay responsive even outside business hours.
- Seamless WhatsApp Experience: Features that replicate the native WhatsApp interface for familiarity and ease of use.
How Bizchaty Works
- Sign up and connect your WhatsApp Business account via the WhatsApp Cloud API.
- Import contacts (XLSX) and segment them for targeted campaigns.
- Create campaigns, templates, and bot flows to automate interactions.
- Engage customers via real-time chats, automated bot replies, and interactive messages.
- Monitor performance with dashboards and real-time status updates.
Features
- Embedded Signup: Onboard customers directly within the app.
- Template Management: Create and manage message templates without leaving the platform.
- Multiple Phone Numbers: Use multiple numbers under the same WhatsApp Business Account.
- WhatsApp Chat: Native-like chat experience within Bizchaty.
- Bot Replies / Chat Bot: 24/7 automated responses via APIs.
- API Integrations: Connect with other services for data sharing and functionality.
- Manage Contacts: Import/export XLSX with Add/Edit capabilities.
- Real-time Updates: Live campaign and message status tracking.
- Dashboard: Instant visibility into performance metrics.
- Team Members / Agents: Role-based access with permissions.
- Interactive/Button Messages: Rich bot replies with images, documents, videos, and buttons.
- Custom Fields: Personalize messages with user data.
- Campaign Management: Create and schedule campaigns for immediate or timed reach.
- Integrated WhatsApp Chat: Seamless, familiar messaging experience.
- Bot Flow Builder: Build and optimize bot conversion paths with triggering points and links.
- Rich Media in Bot: Send images, videos, and documents to enhance engagement.
- QR Code Generation: Generate QR codes to start chats quickly.
- AI Bots Integration for Vendors (FlowiseAI): AI-powered bots to automate interactions.
- WhatsApp Cloud API Integration: Scales without server management or extra costs.
Pricing Tiers (High-level)
- Free Plan: ₹0.00 INR per month + WhatsApp Cloud Messaging charges
- Startup Plan: ₹499.00 INR per month + Cloud Messaging; limits on contacts, campaigns, bot flows, and team members
- Agency Plan: ₹899.00 INR per month + Cloud Messaging; higher limits and API access
Safety and Support
- 24/7 customer support via live chat, email, and phone.
- Sign-up and contact import are designed for straightforward onboarding and compliance with messaging platform guidelines.
Core Features
- Embedded Signup system for easy onboarding
- Template Management within the app
- Multiple phone numbers under a single WhatsApp Business Account
- Native-like WhatsApp chat experience
- 24/7 bot replies via APIs
- API integrations for cross-service data sharing
- XLSX-based contact import/export with Add/Edit capabilities
- Real-time campaign and message status updates
- Comprehensive dashboard Analytics
- Role-based Team Members/Agents management
- Interactive button messages and rich media support
- Custom Fields for personalized messaging
- Campaign Creation and Scheduling
- Integrated WhatsApp Chat interface
- Advanced Bot Flow Builder for conversions
- Rich media support (images, videos, documents) in bot replies
- QR Code generation for quick chat initiation
- AI Bots integration (FlowiseAI) for vendor automation
- Seamless WhatsApp Cloud API integration