Botsify

Botsify - Chatbot Automation Platform is a comprehensive chatbot solution that enables businesses to automate customer interactions across websites and social channels. It offers a range of features for building, deploying, and optimizing chatbots with options for live agents, video call capabilities, and AI-powered routing to improve response times, accuracy, and conversions. The platform emphasizes ease of use for non-technical users while providing robust capabilities for developers and enterprise needs. It also highlights customer success stories and a dedicated support team to assist with implementation and ongoing optimization.

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How Botsify Works

1. Create your bot using the visual builder or pre-built templates tailored for different industries and use cases.
2. Connect channels such as websites, Facebook Messenger, WhatsApp, and more to reach customers where they are.
3. Configure AI routing and live chat to hand off to human agents when needed, improving support quality and efficiency.
4. Deploy and monitor performance with analytics, reports, and ongoing tuning to increase conversions and reduce response times.

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Use Cases

• Customer support automation to handle FAQs and routine inquiries
• Lead generation and qualification to drive sales conversations
• Booking and scheduling via chat interactions
• Video-enabled conversations for personalized client engagement
• E-commerce assistance and order tracking

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Customer Testimonials & Impact

• Customers report increased conversions and sales, improved response times, and enhanced customer service efficiency.
• Notable quotes from business leaders highlighting time savings, better appointment bookings, and the value of video call capabilities.

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Pricing & Access

• Options to book a free demo with Botsify experts to explore how the platform can address specific business pains.
• Information on pricing and how to get started is accessible via the Botsify site.

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Feature List

• Visual chatbot builder and templated workflows for quick setup
• Multi-channel deployment (website, Facebook Messenger, WhatsApp, etc.)
• AI-based routing to automatically direct inquiries to the appropriate agent or path
• Live chat handoffs and agent escalation
• Video call integration for enhanced client conversations
• Lead generation, qualification, and booking capabilities
• Industry-specific templates and use-case templates
• Analytics and performance monitoring
• Dedicated support team with rapid response times
• Flexible pricing options and a path to a free demo