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ChatbotX

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Chatbots & Virtual Companions

Introduction

AI-powered Chatbots and Voicebots

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ChatbotX Product Information

iNextLabs — Building Agentic AI for Enterprise Excellence is a cloud and AI-focused platform that enables enterprises to leverage Generative AI across functions and industries. The suite combines omnichannel AI agents, analytics, governance, and secure foundation models to enhance IT, HR, customer support, sales, procurement, healthcare, BFSI, retail, and more. The platform emphasizes rapid go-live through pre-built solutions, an emphasis on security and governance, and seamless integration with 1000+ systems and channels. It positions itself as a one-stop AI platform for driving efficiency, accuracy, and growth with a focus on enterprise-grade reliability and customization.

How It Works

  1. Choose the right solution for your domain and use case. Select from inFlow Assistant, inFlow Analyzer, inFlow Insights, inFlow Agent Assist, or tailored Gen AI solutions.
  2. Model & integration setup. Pick a Foundation Model, enable security and data governance, and connect to your enterprise data sources and channels (chat, voice, avatar).
  3. Deploy and scale. Go live across 40+ channels, integrate with 1000+ systems, and monitor performance with governance and security controls.
  4. Tune for value. Fine-tune models, apply Retrieval-Augmented Generation (RAG), and leverage domain-specific templates and workflows to maximize ROI.

By Industry & Function

  • Healthcare: automate patient outreach, appointment booking, onboarding, and care coordination.
  • BFSI: enhance banking operations, loan processing, fraud detection, and customer service.
  • Legal, Manufacturing, Retail, F&B, and more: industry-specific AI capabilities and process optimization.
  • Solutions by Function: IT, Human Resources, Sales & Lead Generation, Customer Support, Procurement.

Solutions & Products

  • inFlow Assistant: secure, reliable AI assistant for chat, voice, and avatar across 40+ channels, supporting IT, HR, Customer Support, Sales, and more.
  • inFlow Analyzer: advanced document, image, audio, and video processing to streamline workflows and decision-making.
  • inFlow Insights: transform data into actionable visuals and real-time analytics for informed business decisions.
  • inFlow Agent Assist: elevate customer interactions with AI-powered guidance and responses.
  • Foundation Model: select and customize large language models tailored to enterprise needs.
  • Security: comprehensive protection for AI deployments, governance, and compliance.
  • Omnichannel: unified AI across Chat, Voice, and Avatar channels.
  • Data Governance: intelligent governance to master data and ensure data quality and compliance.
  • Integrations: seamless connections to 1000+ systems and workflows.

Why Choose iNextLabs

  • Advanced, adaptive, high-performance Gen AI platform
  • Unified AI suite spanning assistants, analytics, governance, and integrations
  • Data security, privacy, and governance built-in
  • Flexible deployment across industries and channels
  • Discovery workshops to identify impactful AI use cases and ROI

How to Get Started

  • Start with a Free Discovery Workshop to identify use cases, assess feasibility, visualize solutions, and chart an AI roadmap.
  • Start Your Free Trial (no credit card required) to explore inFlow solutions.

Core Capabilities

  • InFlow Assistant: multi-channel AI assistant (chat, voice, avatar) across 40+ channels
  • inFlow Analyzer: multi-modal data processing (documents, images, audio, video)
  • inFlow Insights: real-time data visualization and analytics
  • inFlow Agent Assist: AI-driven agent support for enhanced interactions
  • Foundation Model: customizable enterprise-grade models with fine-tuning options
  • Security: robust security, governance, and LLM protection
  • Omnichannel Integration: unified AI across Chat, Voice, Avatar channels
  • Data Governance: intelligent data mastery and compliance
  • Integrations: connect to 1000+ systems and workflows
  • Tailored Gen AI Solutions: RAG-enabled, domain-specific customization and guidance

Company & Contact

Headquartered in Singapore with presence in India, Malaysia, and the USA. Reach out to start your AI journey and schedule a workshop or trial.