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ChatSpot

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Chatbots & Virtual Companions

Introduction

ChatSpot is an AI assistant that uses ChatGPT and HubSpot CRM data to help businesses grow.

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ChatSpot Product Information

Breeze Copilot — HubSpot's AI-powered Productivity Companion is an integrated AI assistant designed to enhance efficiency across HubSpot’s customer platform. It connects to your CRM data, provides a conversational interface, and helps sales, marketing, and service teams perform tasks faster with tailored insights and prompts. Breeze Copilot is available to all HubSpot customers, with beta features governed by HubSpot’s beta terms. It aims to streamline research, content creation, ticket handling, and CRM updates directly within HubSpot on desktop and mobile.

How Breeze Copilot Works

  • Connects to your HubSpot CRM data to deliver personalized results.
  • Provides an easy-to-use conversational interface with suggested prompts.
  • Works across marketing, sales, and service workflows to save time and boost productivity.
  • Available throughout the HubSpot platform, including dashboards, tickets, and content workflows.

Use Cases

  • Sales: conduct company research, prep for calls, build and update CRM records, and summarize CRM data.
  • Marketing: generate and edit content, streamline campaigns, and automate routine tasks.
  • Customer Service: summarize tickets and get recommended replies to accelerate resolutions.

How to Use Breeze Copilot

  1. Access Breeze Copilot from within HubSpot (no credit card required for the free tier).
  2. Interact via natural language prompts to perform tasks, get insights, or draft content.
  3. Leverage CRM context to receive tailored assistance and outputs.

Related Resources and Support

  • Breeze Copilot overview and FAQs
  • AI ethics and data handling policies for HubSpot AI features
  • Language support: optimized for English for best results

Core Features

  • Free AI assistant integrated across the HubSpot platform
  • Personalized assistance using your CRM data
  • Conversational interface with suggested prompts
  • Cross-functional support: Sales, Marketing, and Service workflows
  • AI-powered content generation and editing for marketing assets
  • CRM record updates, pipeline research, and ticket summarization
  • Beta access with terms and conditions as applicable
  • Availability across desktop and mobile