**ChatWize Assist (Pre-sale)
ChatWize is an AI-powered customer support tool that lets you deploy a smart AI assistant to handle customer inquiries 24/7, learn from your knowledge base, and seamlessly hand over to human agents when needed. It offers a fast, no-code setup and multi-channel support to transform your customer experience.
How It Works
- Instant AI-powered support: Responds to customer inquiries in real-time.
- Knowledge-based learning: Trains on your FAQs, documentation, and product information (upload files or connect API).
- Human handover: If the AI’s confidence is low, it transfers the chat to a human agent with full context.
- Website widget: Easy website integration via a simple code snippet.
- Multi-channel: Connects WhatsApp and Instagram for seamless cross-channel support.
Pricing Plans
- Starter: $29/mo – Up to 500 conversations
- Growth: $79/mo – Up to 2,500 conversations
- Enterprise: Custom pricing for unlimited support
Note: Pre-sale offer $20 for 6 months access upon launch.
Easy Implementation (4 Simple Steps)
- Register & Setup – Create your account and configure your AI assistant’s branding and personality. No coding required.
- Upload Knowledge Base – Connect FAQs, docs, and product information. AI learns from your content (PDF, DOC, HTML; or API connect).
- Website Integration – Add a simple one-line script to enable the chat widget on your site.
- Connect Social Platforms – Integrate WhatsApp & Instagram for unified channel support.
<script> window.ChatWize = { apiKey: "ck_1234567890abcdef", theme: "light" }; </script>
<script src="https://cdn.chatwize.ai/widget.js"></script>
Core Features
- AI-powered customer support with 24/7 availability
- No coding required for setup and integration
- Knowledge base auto-learning from PDFs, docs, HTML, or API
- Smart human handover with full conversation context
- Website chat widget with one-step integration
- Multi-channel support (WhatsApp & Instagram)
- Lead and conversation insights to drive business results
- Scalable for startups to enterprises
What You Get
- Quick deployment of an AI assistant tuned to your brand
- Automatic handling of common inquiries while reducing workload on human agents
- Real-time insights and dashboards to monitor conversations and performance
- Flexible pricing with a path to enterprise needs
Example Use Cases
- Answering product questions and pricing inquiries
- Providing self-service support for common issues
- Routing complex cases to human agents with context preserved
- Capturing high-value leads during conversations
Safety and Privacy Considerations
- Use in accordance with your privacy policy and applicable regulations
- Ensure sensitive data is handled per your security requirements