ChatWize Product Information

**ChatWize Assist (Pre-sale)

ChatWize is an AI-powered customer support tool that lets you deploy a smart AI assistant to handle customer inquiries 24/7, learn from your knowledge base, and seamlessly hand over to human agents when needed. It offers a fast, no-code setup and multi-channel support to transform your customer experience.


How It Works

  • Instant AI-powered support: Responds to customer inquiries in real-time.
  • Knowledge-based learning: Trains on your FAQs, documentation, and product information (upload files or connect API).
  • Human handover: If the AI’s confidence is low, it transfers the chat to a human agent with full context.
  • Website widget: Easy website integration via a simple code snippet.
  • Multi-channel: Connects WhatsApp and Instagram for seamless cross-channel support.

Pricing Plans

  • Starter: $29/mo – Up to 500 conversations
  • Growth: $79/mo – Up to 2,500 conversations
  • Enterprise: Custom pricing for unlimited support

Note: Pre-sale offer $20 for 6 months access upon launch.


Easy Implementation (4 Simple Steps)

  1. Register & Setup – Create your account and configure your AI assistant’s branding and personality. No coding required.
  2. Upload Knowledge Base – Connect FAQs, docs, and product information. AI learns from your content (PDF, DOC, HTML; or API connect).
  3. Website Integration – Add a simple one-line script to enable the chat widget on your site.
  4. Connect Social Platforms – Integrate WhatsApp & Instagram for unified channel support.
<script> window.ChatWize = { apiKey: "ck_1234567890abcdef", theme: "light" }; </script> <script src="https://cdn.chatwize.ai/widget.js"></script>

Core Features

  • AI-powered customer support with 24/7 availability
  • No coding required for setup and integration
  • Knowledge base auto-learning from PDFs, docs, HTML, or API
  • Smart human handover with full conversation context
  • Website chat widget with one-step integration
  • Multi-channel support (WhatsApp & Instagram)
  • Lead and conversation insights to drive business results
  • Scalable for startups to enterprises

What You Get

  • Quick deployment of an AI assistant tuned to your brand
  • Automatic handling of common inquiries while reducing workload on human agents
  • Real-time insights and dashboards to monitor conversations and performance
  • Flexible pricing with a path to enterprise needs

Example Use Cases

  • Answering product questions and pricing inquiries
  • Providing self-service support for common issues
  • Routing complex cases to human agents with context preserved
  • Capturing high-value leads during conversations

Safety and Privacy Considerations

  • Use in accordance with your privacy policy and applicable regulations
  • Ensure sensitive data is handled per your security requirements