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Cheers Reviews

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Marketing & Advertising

Introduction

Super-app for gathering in-person customer feedback via NFC technology.

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Cheers Reviews Product Information

Cheers is a Frontline Experience Management Platform designed to enhance in-person customer interactions by enabling real-time reviews, fresh leads, and easy referrals all in one tap. It targets field services, self-storage, hospitality, retail, and other in-person operations to boost trust, capture immediate feedback, and drive leads and performance insights.

How Cheers Works

  • Technicians or frontline staff request customer feedback at the doorstep using NFC-enabled badges or taps.
  • Real-time reviews are collected, instantly boosting online reputation and trust with visible badge integration.
  • Employee-level insights track feedback, leads, and tips for each team member.
  • NFC-based badges automate lead collection and onsite verification while reinforcing brand presence.
  • The platform integrates with existing systems to minimize downtime and maximize ROI.

Use Cases

  • Field and Home Services: Instant verification, quick review collection, and improved service perception.
  • Self-Storage and Facility Management: Onsite ID/badge checks, real-time feedback, and easier operations.
  • Hospitality and Retail: Capture immediate customer sentiment, drive repeat visits, and proactively address issues.

Benefits

  • Boost online reviews by 5x+ with instant NFC-powered requests.
  • Generate fresh leads on the spot, expanding the customer base.
  • Proactively resolve issues with real-time feedback alerts.
  • Increase employee engagement through visible recognition and performance data.
  • Manage approvals, badges, and customer interactions across multiple sites.

Core Features

  • NFC-enabled feedback requests at the customer’s doorstep to drive instant reviews and leads
  • Real-time reviews, fresh leads, and referral capabilities all in one platform
  • Employee-level insights to identify top performers and improvement areas
  • Automated employee badging workflow for consistent branding and efficient ID management
  • Seamless integration with existing systems for a smooth rollout and zero (or minimal) downtime
  • Industry-tailored solutions for field services, self-storage, hospitality, and retail
  • Proactive issue resolution with instant feedback alerts
  • Multi-site support with centralized management and analytics

How to Use Cheers

  1. Set up NFC badges and deploy them to frontline staff.
  2. Connect Cheers to your existing systems (CRM, helpdesk, etc.).
  3. At each customer interaction, tap the badge to solicit a quick review or capture feedback.
  4. Monitor real-time reviews, leads, and employee insights from the dashboard.
  5. Analyze data to improve operations and customer experience across locations.

Why It Matters

Cheers helps in-person businesses close the gap between service delivery and customer perception by turning every doorstep interaction into a trust-building moment, a revenue opportunity, and a learning signal for leadership.

Ready to elevate your in-person interactions? Book a free demo to see how Cheers can integrate with your operations.