Choice Chaser

ChoiceChaser — Feature mining platform is an AI-powered product discovery tool that turns conversations from multiple sources into actionable feature ideas. It aggregates and analyzes feedback from tickets, conversations, surveys, emails, and chats to extract user needs, identify gaps, and suggest features that align with your roadmap and business goals. The platform emphasizes data-backed decision making, centralized data, and automated insights to reduce manual review and help teams prioritize what to build next.

How It Works

1. Centralized data integration. Connect Zendesk, emails, and other conversation histories into one easy-to-manage system.
2. AI-driven insights. Automatically extract potential features, needs, and requests from user conversations.
3. Feature matching. Compare extracted needs with your existing feature list to identify gaps and unfulfilled requests.
4. Prioritize features. Receive smart suggestions based on frequency, urgency, and alignment with your roadmap.
5. Data-backed decisions. Use prioritized recommendations to guide your backlog and development plans.

Why ChoiceChaser

• Centralized Data: Seamlessly connect Zendesk, email, and other sources into a single dashboard.
• AI-Driven Insights: Automatically surface feature ideas from real user conversations.
• Feature Matching: Detect gaps between what users want and what’s on your roadmap.
• Prioritized Roadmap: Get actionable suggestions prioritized by impact and urgency.

How to Get Started

• Start now with a Free plan included. No credit card required.
• Sign up by providing your name, email, and password, then connect your data sources.
• Explore the tutorial to see how the platform analyzes conversations and generates feature recommendations.

Core Features

• Centralized data integration from Zendesk, email, and other sources
• AI-driven extraction of user needs and feature requests from conversations
• Automatic gap analysis between user needs and current features
• Prioritized feature recommendations based on frequency, urgency, and roadmap fit
• Integrated workflow to manage and track feature ideas from discovery to backlog
• No-code or low-friction setup to connect tools and start analyzing instantly

How It Helps Your Team

• Reduces manual review time by automating feature extraction from diverse channels
• Improves product decisions with data-backed insights
• Ensures important user needs aren’t overlooked by surfacing gaps in the current feature set
• Aligns feature experiments and roadmap with real user demand

Safety and Privacy Considerations

• Handle user data in compliance with applicable privacy policies and terms of service of connected tools.
• Use insights for legitimate product improvement and user value without exposing sensitive information.