Cloodot

Cloodot: AI Employee for 24/7 Sales & Customer Support is a comprehensive AI-powered platform that acts as a perpetual employee, designed to boost sales, scheduling, and customer communications across multiple channels. It targets small to multi-location businesses, agencies, and industries such as home services, automotive, professional services, hospitality, and health & wellness. The solution integrates context-aware, goal-oriented AI with process-driven workflows and seamless syncing to existing tools to deliver continuous, human-like interactions around the clock.

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Key Capabilities

• AI Sales: automatically identifies, prioritizes, and nurtures high-value leads into more sales or bookings from any channel, 24/7.
• AI Scheduling: streamlines bookings by gathering relevant details from leads and syncing with CRMs/ERPs/tools.
• AI Marketing: runs personalized, data-driven campaigns with strategic follow-ups to maximize results.
• AI Customer Support: provides reliable 24/7 support with accurate answers while minimizing escalation risks.
• AI Reputation Management: automatically collects and responds to reviews with personalized, professional replies.
• AI Insights: analytics-driven insights into customer interactions, reputation, and marketing performance for data-based improvements.
• Multi-language and local-language understanding with continual context awareness for natural conversations.
• Seamless integration: connects with widely used tools (Salesforce, MS Dynamics 365, Zoho, HubSpot, QuickBooks, and more) to sync data and actions.

Who is it for?

• Small businesses
• Multi-location businesses
• Agencies
• Industries such as home services, automotive, professional services, hospitality, and health & wellness

How it Works

1. The AI Employee engages customers across channels (Website, SMS, Google, WhatsApp, Instagram, Facebook, etc.).
2. It evaluates context, sets goals, and drives conversations toward leads, bookings, or support requests.
3. It auto-labels leads (e.g., Lead, Service) and performs actions like booking, routing, and CRM updates.
4. It syncs with your existing tools and CRMs/ERPs to keep data consistent and workflows efficient.
5. It provides 24/7 coverage, reducing response times and increasing conversions while maintaining human-like interaction quality.

Getting Started

• Connect communication channels (Website, SMS, WhatsApp, etc.).
• Link your CRM/ERP/tools (Salesforce, MS Dynamics 365, Zoho, HubSpot, QuickBooks, and more).
• Define business goals and workflows for sales, scheduling, marketing, support, and reputation management.
• Deploy AI Employee to start handling inquiries, appointments, and follow-ups around the clock.

Safety and Compliance

• Designed for business-focused support and lead management with emphasis on data consistency across tools.
• The system emphasizes reliable, context-aware responses and appropriate escalation when needed.

Core Features

• 24/7 AI employee that sells, schedules, and communicates like a human team member
• Context-aware, goal-oriented conversations across multiple channels
• Auto lead prioritization, nurturing, and conversion optimization
• AI Scheduling with CRM/ERP/tool syncing
• AI Marketing: personalized campaigns and follow-ups
• AI Customer Support with accurate answers and reduced escalation
• AI Reputation Management: automatic review collection and responses
• AI Insights: actionable analytics on interactions, reputation, and marketing
• Easy integration with Salesforce, MS Dynamics 365, Zoho, HubSpot, QuickBooks, and 100s more
• Multi-language and local language support for global reach

Modules and Capabilities

• AI Sales
• AI Scheduling
• AI Marketing
• AI Customer Support
• AI Reputation Management
• AI Insights
• Blogs and Resource Center (helpful for ongoing learning and optimization)

Why Choose Cloodot Dot-AI

• Around-the-clock availability to boost bookings and reduce response times
• Data-driven decisioning with clear ROI signals (revenue, engagement, labor reduction)
• Seamless toolchain integration minimizes disruption during adoption
• Reputation and customer experience optimization through proactive outreach and review management

Testimonials and Usage Scenarios

• Demonstrates scheduling flows, lead nurturing, and seamless CRM updates across common business scenarios (service bookings, sales inquiries, post-service follow-ups).