Cody - Business AI Employee Trained on Your Knowledge Base

Cody is an intelligent AI assistant designed to be trained on your business, your team, processes, and knowledge base. It functions as a virtual employee to support teams, answer questions, assist with creative work, troubleshoot issues, and brainstorm ideas. It delivers instant, source-backed answers from your own data without requiring manual context every time.

What Cody can do

• Provide instant answers to business questions by analyzing your documents and acting as an expert on company processes.
• Upload any data and build a knowledge base (from PowerPoints to PDFs) or crawl entire websites to instantly integrate information.
• Search your database and craft intelligent, source-backed responses for accuracy and traceability.
• Help with tasks to boost efficiency (writing emails, translating documents, creating marketing materials, etc.).
• Provide support and troubleshooting using your internal documentation to help users quickly resolve issues.
• Brainstorm ideas and offer suggestions by leveraging contextual history from conversations.

How it works

1. Teach it what it needs to know: Upload files or import content via URLs to feed the knowledge base.
2. Customize Cody for different uses: Create specialized chatbots or roles, set strictness levels, and tailor experiences for diverse tasks.
3. Share Cody with your team or customers: Distribute via shareable links, inline embeds, or popup embeds for easy access.
4. Ask Cody: interact via chat to receive accurate, relevant answers.
5. Multilingual support: Cody operates in multiple languages and adapts to different communication styles.

Use cases

• Marketing AI Assistant: helps with marketing strategies and content.
• HR AI: answers common HR questions and improves employee communications.
• IT Support Chatbot: answers technical questions and troubleshoots issues.
• Business Consultant: provides strategic insights and context-specific recommendations.
• Creative AI Assistant: supports creative tasks and ideation.
• AI Sales Bot: boosts sales efforts with a tailored sales assistant.
• Factual AI Assistant: quickly locates and presents information from your docs.
• Training Bot: guides employees with step-by-step learning from your knowledge base.
• Hiring AI Bot: assists with recruiting and candidate information.
• Customer Support AI Chatbot: enhances customer support by leveraging available documentation.
• Translator Assistant: provides accurate translations across languages.

Integrations and security

• Integrate Cody with your favorite tools via API to extend knowledge capabilities across apps.
• Trusted by many businesses with strong data protection, including encryption, SOC II-aligned practices, and per-chatbot access controls.

How Cody helps teams

• Knowledge consolidation: centralizes information from documents, websites, and sources.
• Speed and accuracy: delivers quick, sourced answers.
• Accessibility: supports multiple languages and easy sharing/embed options.
• Security and control: robust data protection with customizable access permissions.

Core Features

• No-code knowledge base ingestion (documents, PDFs, PowerPoints) and website crawling
• Instant, source-backed answers from internal data
• Customize and deploy multiple domain-specific chatbots (Marketing, HR, IT, Sales, etc.)
• Shareable access (links, inline embeds, popup embeds) for teams and customers
• Multilingual support and flexible conversation styles
• Source visibility for each answer to verify information
• Role-based access and per-chatbot permission controls
• Advanced data protection (encryption, SOC II-compliant, secure data handling)
• Prompt Manager to create task-specific starters
• Focus Mode for highly specialized responses tied to documents
• Conversation Logs to review interactions by bot or date
• Scratchpad to refine and tailor responses
• Inline source checking to review used materials
• API integration to connect Cody with your existing tools