Cognova

Cognova AI – AI-Driven Chat For Smarter Decisions is an AI-powered sales and customer support platform that lets you create a personalized AI Sales Agent to handle conversations on Instagram and your website. It enables rapid deployment, real-time responses, and advanced analytics to optimize customer interactions and boost sales. The platform emphasizes ease of setup, cross-channel accessibility, and data-driven optimization for growing your business.

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How It Works

1. Create Your AI Agent: Set up your AI sales agent with custom personality traits and business knowledge. Define how it should interact with customers and handle different scenarios.
2. Share Your Agent Link: Get a unique chat link for your AI agent and share it with customers via Instagram or any platform. You can also embed it on your website for easy access.
3. Monitor & Optimize: Use the dashboard to track performance, analyze conversation patterns, and optimize responses for better results.

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Powerful Features

Transform your customer support with AI-powered intelligence. The platform supports uploading your business data, connecting WhatsApp Business, and letting the AI handle the rest.

• AI Sales Agents: Create personalized agents that represent your business and handle customer interactions professionally across Instagram and web chat.
• Shareable Chat Links: Generate unique links to share with customers via any platform or social profiles.
• Instagram Integration: Connect your Instagram business account to provide 24/7 instant responses about products and services.
• Advanced Analytics: Track interactions, monitor response times, and gain insights to optimize sales conversations.
• Multi-Agent Management: Create and manage multiple AI agents for different products or services, each with its own personality and expertise.
• Product Catalog Integration: Upload your catalog so agents deliver accurate product information, pricing, and availability in real time.
• Conversation History: Access complete chat histories to maintain context and provide personalized experiences.
• Cross-Platform Access: Seamlessly operate across Instagram and web chat with unified analytics and reporting.

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How It Works in Detail

• Create an AI agent with defined knowledge base, personalities, and scenarios.
• Share or embed a chat link on your website or social channels.
• The AI processes customer inquiries, provides instant, accurate responses, and guides prospects through the sales funnel.
• Monitor performance via dashboards, identify bottlenecks, and continuously optimize agent behavior and content.

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Safety and Privacy Considerations

• Ensure customer consent and comply with platform policies when automating conversations.
• Manage data access and retention through the dashboard to protect sensitive information.

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Getting Started

1. Create your AI agent with custom traits and business knowledge.
2. Share a chat link or embed the widget on your site.
3. Monitor conversations and optimize to improve response quality and conversions.

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FAQ Highlights

• What is Cognova AI? An AI-powered sales assistant platform for Instagram and web chat.
• How does it work? Build an AI agent, share its link, monitor performance, and refine interactions.
• Is data secure? The platform provides data handling and security features to manage conversations and analytics.
• How does pricing work? Various pricing plans are available (monthly/yearly) with access to features and analytics.
• Can I customize responses? Yes, agents can be tailored with personality traits and business knowledge.

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Core Features

• No coding required to create and deploy an AI sales agent
• Instagram integration for 24/7 customer support
• Web chat widget and shareable agent links
• Advanced analytics for monitoring performance and optimizing conversations
• Multi-agent management for different products or services
• Real-time product catalog integration for accurate information
• Conversation history for context and personalization
• Flexible pricing plans (monthly/yearly)