ContactSwing Product Information

AI Voice Agent for Automated Calls | AI Phone Agent Platform

AI Voice Agent that Makes and Answers Calls Like a Human 24/7. A no-code AI calling solution designed for sales, operations, and support to automate conversations, qualification, scheduling, and follow-ups across industries.


Overview

  • An always-on, human-like AI voice agent that can answer calls, qualify leads, schedule meetings, transfer to humans when needed, and perform post-call actions. No coding required.
  • Integrates with popular CRMs, scheduling tools, and communication platforms to automate and streamline inbound and outbound calling workflows.
  • Designed to boost lead capture, reduce response times, and automate routine tasks while preserving a natural, professional customer experience.

How It Works

  1. Set Up: Use a no-code workflow to configure the AI Voice Agent in under 5 minutes.
  2. Launch: Deploy to handle inquiries, bookings, and follow-ups in real time.
  3. Monitor: Review conversation summaries and logs to optimize scripts.
  4. Deploy: Connect to your website and existing tech stack for seamless operation.

Key Features

  • No-code setup and easy deployment
  • Multi-industry support with industry-specific AI
  • Real-time, human-like conversational AI
  • Automatic lead qualification and data capture
  • Appointment scheduling and calendar integration
  • Warm transfers to human agents when needed
  • Automated post-call actions (emails, texts, CRM updates)
  • Outbound calls and follow-ups at scale
  • Multi-channel campaign support (calls, emails, texts)
  • Secure, GDPR-compliant data handling

Core Capabilities

  • Instant Call Handling: Answers calls immediately with natural speech and context-aware dialogue.
  • Intelligent Routing: Transfers to human agents when escalation is necessary.
  • No-Code Integrations: Quick connections to CRM, scheduling tools, and communication platforms.
  • Emotional Intelligence: Detects caller sentiment to adjust responses appropriately.
  • Analytics & Insights: Real-time transcripts, sentiment analysis, and call outcomes for optimization.
  • Multilingual Support: Communicates in multiple languages with real-time translation.
  • Scheduling & Reminders: Books appointments and sends follow-ups automatically.
  • Data Security: Industry-standard encryption and GDPR compliance.

Use Cases by Industry

  • Real Estate: Capture leads, schedule tours, and follow up on inquiries.
  • IT Staffing / Healthcare Staffing: Screen candidates, coordinate interviews, and manage communications.
  • Restaurants / Car Dealerships / Health Clinics: Handle bookings, orders, and customer questions 24/7.
  • Sales & Support: Qualify leads, provide product information, and set up demonstrations.

Plans & Pricing (Overview)

  • Free: Basic features, 200 AI Voice Minutes per month.
  • Individual: Enhanced features with more minutes and workflows.
  • Team / Business: Expanded assistants, workflows, and dedicated support.
  • Custom: Enterprise-level capabilities and dedicated resources.

Minutes and prices shown are examples and may vary by plan. Upgrades/downgrades are available with immediate or next-billing-cycle effects.


Safety & Compliance

  • GDPR compliant, data processing agreements available for business plans.
  • Data security through encryption and secure data handling practices.
  • Customizable voice and responses to ensure appropriate and compliant interactions.

Getting Started

  • Start with a free trial to access AI Voice Minutes and basic workflows.
  • Connect your CRM, calendar, and communication channels with no coding.
  • Monitor performance via transcripts and analytics dashboards.

What Makes AI Voice Agent Special

  • 24/7 availability with no missed inquiries
  • Scalable outbound and inbound calling without increasing headcount
  • Natural-sounding, context-aware conversations across industries
  • Intelligent lead qualification and seamless handoffs to human agents
  • Automated follow-ups and data synchronization for better engagement

FAQs Snapshot

  • How do AI Voice Minutes work and what happens if I exceed them? Minutes represent time spent on calls; excess minutes are billed at plan-specific rates.
  • Can I customize the AI’s voice and responses? Yes, with varying levels of customization by plan.
  • Is data secure and compliant? Yes, with encryption, GDPR compliance, and optional DPA.
  • What’s included in onboarding? Configuration help, integrations setup, and best-practice training.

Brand & Contact

Address: 1001 S Dairy Ashford Rd #120, Houston, TX 77077, U.S.A. | Phone: +1 (281) 709-6004


Plan Highlights (Selected)

  • Free: 200 AI Minutes, 2 Workflows, 5 Actions
  • Individual: 1000 Minutes, 5 Workflows, 5 Assistants, 3 Team members
  • Team: 6000 Minutes, Unlimited Assistants and Workflows, Dedicated Manager

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