CoxPost

CoxPost is a comprehensive marketing and social media management platform that combines AI-powered chatbots, social posting, email marketing, SMS marketing, and eCommerce capabilities all in one workspace. It enables you to build chatbots and comment/reply automations for Facebook and Instagram, schedule and publish posts across multiple networks, collect leads and contact information inside Messenger, and sell products directly through Messenger and Instagram DM. The solution is designed for businesses of all sizes to accelerate leads, sales, and customer support with a single integrated toolset.

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Overview

• Build OpenAI-powered chatbots and comment bots for Facebook and Instagram using a drag-and-drop builder
• Engage audiences with automatic replies to comments and DMs across Facebook and Instagram
• Schedule and publish posts across numerous networks (Facebook Pages/Locations, Instagram, LinkedIn, Google My Business, YouTube, WordPress)
• Capture emails and phone numbers inside Messenger for email and SMS marketing
• Integrations with payment methods, social media, and various APIs for email, SMS, and more
• Includes an eCommerce layer to sell inside Messenger and Instagram DM, and to sync with WooCommerce
• Flexible pricing plans with a 30-day free trial and multiple tiers based on the size of your business

How It Works

• Create and customize AI-powered chatbots and CommentBots using the visual drag-and-drop builder
• Connect your social accounts and messaging channels to manage conversations, auto replies, and campaigns
• Use the scheduling tool to plan posts across supported networks
• Collect lead information inside messenger forms and drive email/SMS marketing campaigns
• On Commerce: set up shops inside Messenger or Instagram, or connect to WooCommerce for direct selling
• Use official APIs and pre-built templates to scale customer engagement and automate routine tasks

Use Cases

• Lead generation and lead nurturing via Messenger and Instagram DMs
• Auto-reply to comments and questions to improve response times
• Social posting automation across multiple platforms
• Email and SMS marketing campaigns triggered from Messenger interactions
• ECommerce selling inside chat apps and cross-channel product management

Safety & Compliance

• Designed for business-to-consumer use with API-based integrations; follow platform guidelines for messaging and advertising. Ensure compliance with applicable laws when collecting contact information and sending marketing messages.

Core Features

• AI-Powered Chatbots for Facebook & Instagram with 30 ready-to-use templates
• CommentBot Automation: auto-reply and engage with comments
• Post Scheduling & Social Media Publishing across multiple networks
• Email Marketing: collect emails inside messenger and run campaigns
• SMS Marketing: collect phone numbers inside messenger and run SMS campaigns
• eCommerce: build and manage an in-messenger shop; sell inside Messenger and Instagram DM; WooCommerce integration support
• Integrations & APIs: payment methods, social media, email APIs, SMS APIs, and more
• Live chat and customer support capabilities across channels
• Scalable pricing with plans for small businesses to large teams

How to Use CoxPost

1. Connect your social accounts and messaging channels (Facebook Pages, Instagram, LinkedIn, Google My Business, YouTube, WordPress).
2. Create AI-powered Chatbots and CommentBots using the visual builder.
3. Set up post schedules and publish across channels.
4. Configure lead capture (email/phone) inside Messenger and run email/SMS marketing campaigns.
5. If needed, enable in-chat eCommerce to sell products directly within Messenger or Instagram, or connect WooCommerce for storefronts.
6. Monitor performance with analytics and adjust campaigns.

Pricing Overview

• Plans range from entry-level to enterprise, designed to scale with the number of social accounts, posts, and bot capabilities. A free trial is typically available to evaluate features before commitment.

Target Users

• Small businesses, freelancers, digital agencies, marketing teams, and any organization needing unified social media management, chat automation, and in-messenger selling.

Related Use Cases & Integrations

• Facebook & Instagram customer support automation
• Auto-comment replies for engagement campaigns
• Messenger-based lead capture and email/SMS follow-ups
• In-chat eCommerce storefronts and WooCommerce integration

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Feature Highlights

• AI-Powered ChatBot creation with drag-and-drop builder for Messenger
• 30 ready-to-use bot templates for quick deployment
• CommentBot to automatically reply to comments and DMs
• Post scheduling across Facebook, Instagram, LinkedIn, Google My Business, YouTube, and WordPress
• Email Marketing: collect emails inside Messenger and run campaigns
• SMS Marketing: collect phone numbers inside Messenger and run SMS campaigns
• ECommerce: sell inside Messenger/Instagram DM and synchronize with WooCommerce
• Comprehensive integrations and official API support
• Scalable pricing with plans for various business sizes