Decisions

Decisions Platform – Intelligent Process Automation (IPA)

Decisions is a low-code, rules-driven automation and AI-enhanced platform designed to automate and accelerate business processes. It combines a rules engine, workflow management, process mining, and robust integrations to help developers and business analysts codify decisions, orchestrate workflows, and embed AI into enterprise operations. The platform emphasizes rapid development, automation of complex processes, and measurable business impact across industries such as financial services, healthcare, insurance, manufacturing, government, and education.

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How it Works

1. Codify business logic with a Rules Engine to automate decisions and enforce consistent outcomes.
2. Orchestrate workflows with a Workflow Manager to sequence people, systems, and processes.
3. Gain end-to-end visibility with Process Mining to discover bottlenecks, inefficiencies, and opportunities for optimization.
4. Integrate diverse systems to unify operations and data across the enterprise.
5. Design user-friendly interfaces and reports for stakeholders, with AI-driven enhancements where appropriate.
6. Leverage low-code capabilities so both IT and business analysts can build, modify, and extend automation without heavy code requirements.

Decisions emphasizes AI-enabled automation, including agentic AI capabilities, to augment and accelerate operations with precision. It positions itself as a centralized platform to centralize decision-making, speed time-to-market, and maintain automated processes over time.

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Key Use Cases

• Underwriting for Life Insurance and insurance rating/pricing
• Loan origination and related lending workflows
• Student appeals and exception requests
• General enterprise process automation across financial services, healthcare, manufacturing, government, and more
• AI-assisted decisioning and process optimization in complex scenarios

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How to Use Decisions

• Build rules-driven logic to codify business decisions.
• Create workflows that sequence tasks, people, and systems.
• Apply process mining to identify root causes of inefficiency and to optimize processes.
• Connect and unify disparate systems through integrations.
• Design interfaces and reports for operators and decision-makers.
• Incorporate AI capabilities to enhance automation and decision quality.

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Feature Overview

• Low-code environment for building automated workflows and decision logic
• Rules Engine to codify business rules and automate decisions
• Workflow Manager to design, sequence, and monitor end-to-end processes
• Process Mining to discover, analyze, and optimize process performance
• Integrations to connect diverse systems and data sources
• Interface Designers to craft seamless user experiences
• Advanced reporting and analytics capabilities
• AI integration, including agentic AI capabilities, to augment automation
• Centralized platform for managing work queues and operations
• Industry-specific use cases and templates for faster time-to-value
• Security, governance, and compliance features suitable for enterprise environments

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Why Choose Decisions

• Unified platform that combines rules, workflow, AI, and process mining to automate complex processes end-to-end.
• Low-code approach lowers dependency on specialized skills while delivering robust automation capabilities.
• Strong emphasis on decision-driven automation, helping organizations improve speed, accuracy, and consistency.
• Recognized by industry analysts and used by enterprises to centralize decisioning and operations.

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Getting Started

• Request a demo or start a free trial to explore the platform.
• Explore the resource library, webinars, and documentation to accelerate learning.
• Leverage customer stories to understand real-world impact in financial services, healthcare, and government.

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Safety and Compliance

• The platform emphasizes governance and security suitable for enterprise deployments.
• AI capabilities are designed to augment human decision-making while maintaining control and traceability of automated decisions.

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Core Capabilities

• Rules Engine: Codify and automate business decisions
• Workflow Manager: Design and orchestrate multi-step processes
• Process Mining: Discover inefficiencies and optimize operations
• Integrations: Connect systems and data sources
• Interface Designers: Build user-friendly dashboards and forms
• AI-Driven Automation: Integrate AI to enhance decision quality and speed
• Low-Code Development: Enable business and IT collaboration
• Reporting & Analytics: Measure performance and outcomes
• Case/Queue Management: Centralize work items and visibility
• Compliance & Security: Enterprise-grade governance