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Echurn

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Marketing & Advertising

Introduction

SAAS churn reduction and customer retention tool

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Echurn Product Information

ECHURN is an AI-powered tool designed to reduce SaaS churn and boost retention by helping you understand why customers cancel and delivering customized offers. It provides AI-driven suggestions to prevent churn, integrates with Stripe and webhooks, and offers a no-code cancellation flow builder to embed directly into your product. The solution claims rapid setup, measurable ROI, and flexible offers to retain customers.

How it works

  1. Sign up and connect: Create a free account and connect your Stripe account or use a webhook.
  2. Create cancellation flow: Build, preview, and share a cancellation flow using a no-code tool.
  3. Integrate: Embed the code into your SaaS; compatible with any web framework.

The setup is marketed as under 10 minutes, enabling easier retention through structured cancellation experiences and targeted offers.

Key Benefits

  • 25% Lower Churn: Claimed reduction in churn rate.
  • 8x Average ROI: Higher return on investment from retention efforts.
  • 10 min Time to integrate: Quick start with minimal setup.
  • 3 easy steps: Sign up, build flow, integrate.
  • Increase MRR and CLV: Through reduced churn and smarter offers.

How Echurn Helps Your SaaS

  • Easy Cancellation Flow: Facilitate a simple, user-friendly cancellation experience to reduce drop-offs.
  • Flexible Offers: Present various retention options (pause, discounts, custom links) to retain at-risk customers.
  • Insightful Feedback: Capture and analyze customer feedback to inform improvements.
  • AI-Driven Suggestions: Leverage AI to identify actionable improvements for the product and onboarding.
  • Effortless Integration: Smooth integration with Stripe and Webhook, designed to fit common web frameworks.

Pricing (monthly and yearly options)

  • INITIATE: $9 / month – Ideal for one-project owners; includes 1 project, up to 2 offers, up to 100 sessions monthly; Basic support.
  • STARTER: $19 / month – Ideal for solo founders or small businesses; 1 project, unlimited offers, unlimited sessions; Basic support.
  • PREMIUM: $99 / month – Ideal for growing businesses; 5 projects, unlimited offers, unlimited sessions; AI-driven suggestions, churn reporting, advanced support.
  • Yearly billing available with 40% savings.
  • Custom plans available upon request.

Features

  • No-code cancellation flow builder
  • Stripe and Webhook integration
  • AI-driven churn reduction suggestions
  • Flexible retention offers (pause, discounts, custom links)
  • Insightful feedback and churn analytics
  • Quick 10-minute setup
  • Plans for solo founders to growing teams
  • Multi-project support with scalable offers